Job Title

Children''s Contact Service (CCS) Family Support WorkerAbout UsAt Relationships Australia Queensland (RAQ), we are proud to be Queenslands leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate lifes challenges.Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection.By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.About the RoleJoin our dedicated team as aChildrens Contact Service (CCS) Practitionerat our Cairns location, supporting children and their families during supervised visits and changeovers. In this vital role, you''ll create a safe and welcoming environment while helping to facilitate positive contact arrangements.We offerpart-time and casual positionswith flexible schedulingthough availability for alternate weekends (Saturday and Sunday, 8:30am5pm) and some evening shifts (10am6pm) is essential to meet service needs. Weekend shifts come withgenerous penalty rates.If you are passionate about making a meaningful difference for children and families during times of transition, we encourage you to apply.Additionally, you will:Apply theoretical models of supportive human interaction, developmental stages of children, conflict resolution, and other relevant frameworks.Undertaking assessment and intake processes, including parent interviews, case planning and reviews.Organising safe and appropriate activities for children to maximise parent/child.Evaluate the effectiveness of interventions for parents and children accessing CCS.About YouYou are a compassionate, reliable, and child-focused professional who thrives in supportive environments that prioritise the wellbeing of children and families. Your strong interpersonal skills and empathy enable you to build trust quickly, and you are comfortable working flexibly, including on weekends and evenings, to meet the needs of families. You demonstrate sound judgement, maintain professional boundaries, and work effectively both independently and as part of a team to create safe, positive experiences for children during times of transition.Additionally, you have:A Bachelor degree in the social or behavioural sciences is an essential requirement and preferrable with a focus on child development.Demonstrated experience working with children and their parents/carers and theoretical knowledge of the issues regarding child development, abuse and/or neglect.Experience working with people in crisis and/or parents in conflict.Knowledge and ability to apply relevant legislation and regulations relating to family law and/or childrens contact issues is also required.Ability to work on weekend and evening shiftsPossession of, or willingness to obtain, a First Aid/CPR Certificate.We Can Offer YouAt RAQ, we believe in supporting our people both inside and outside the workplace. Heres what you can look forward to as part of our team:Work-Life Balance - Enjoy a flexible, supportive culture that empowers you to thrive at work and at home.Boost Your Take-Home Pay - Access salary packaging options of up to $15,900 per year, significantly increasing your net income.Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period, on top of your standard annual leave.Annual Leave Loading - Receive extra pay when you take annual leave-because your downtime matters.Study Leave - Pursuing further qualifications? We offer up to 2 weeks of paid study leave each year to support your professional growth.Generous Parental Leave - Take the time you need to focus on your family with our paid parental leave program.Wellbeing Support - Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health.The salary is being offered between $86,000.00 to $100,000.00 per annum, to be negotiated depending upon qualifications and experience, plus superannuation. Join us and experience a workplace where your wellbeing, growth, and success are our top priorities.How to ApplyTo apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking Apply Now!Please note that We will be reviewing applications as theyre received, so we encourage you to submit your application before closer to advertisement.Applications close Wednesday 6 August 202522 July 2025Cairns Queensland, AustraliaPart TimeCommunity Services & DevelopmentChild Welfare, Youth & Family Services #J-18808-Ljbffr