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Job Title


Operations Manager-Hire Room


Company : Access Group Australia PTY LTD


Location : Perth, Western Australia


Created : 2025-08-01


Job Type : Full Time


Job Description

Add expected salary to your profile for insightsAccess Rentals Australia forms part of Access Group Australia, the leading access equipment provider in Australia. Proud suppliers of the world leader in aerial work platforms - Genie, Access Rentals is based in Perth, WA, and has the ability to service the greater metropolitan area. Access Rentals was established in the early 2000s and, since then, has experienced strong growth and made a major impact on the access equipment industry, both locally and state-wide.We have a strong team of employees who work in a fast-paced, high-performing, collaborative, and entrepreneurial environment.Opportunity for an experienced Operations Manager to join our Canning Vale team in the role of Hire Manager.The Hire Room sits at the hub of all our branches, we have dynamic business with a high performing team. As their manager you will be responsible for building and nurturing solid client relationships by ensuring the maximisation of our fleet by guiding, mentoring, and assisting our hire coordinators to reach their fullest potential.This is an office based role working Monday to Friday 7 am to 5 pm.Your daily tasks will includeManaging all aspect of the hire room operations to ensure an exceptional hire and transport experienceProviding prompt and accurate service for bookings and off hiresDeveloping and maintaining strong relationships with all clients and key stakeholdersBuilding team member skills by identifying areas for improvement and providing training and support.Liaising with relevant departments to ensure smooth processing of client requirements experience.Overseeing the scheduling, allocation, and billing of equipment to meet customer demands.Monitoring and manage inventory levels to ensure equipment availability.Ensure all documentation is up-to-date and compliant with company standardsProviding support to the Sales Team when required.The successful candidate will be an individual who will honour our core values of People, Safety, Respect, Communication and Continuous Improvement - in addition to this they will have;2+ years'' experience in Transport, Hire and LogisticsA motivated and ''hands on'' individual management experience in a similar position, preferably within the hire or capital equipment sales business.Telemarketing or Sales Call Centre management will be viewed favourably.Strong leaderships and people management skills combined with sound emotional intelligence.A flexible, hands-on approach, with the ability to lead by example, focusing on the training and development of our teams.Proven customer relationship building and management experience.Demonstrated commitment to quality; ability to prioritise work and meet deadlines and self-motivation.Sound experience and knowledge MS Office products such as Excel, Word and Outlook and other data base or ideally hire based systemsAbility to work in a dynamic and fast-paced environment, meet deadlines, and prioritise work effectively under pressure.Outstanding interpersonal, written and verbal communication skillsHigh level of attention to detail and accuracyAbility to work in a fast-paced environment.A friendly personality with a can do attitudeA strong commitment to OH&SBenefits of Joining the Access RentalsA competitive remuneration based on your experience and qualifications.Extraordinary, uncapped commission structures.The opportunity to work for a well-established, secure, and growing organisation.Ongoing training and development for your personal and professional growth.Inspirational leadership that is eager to help you and your team succeed.Employee Recognition Program where we celebrate our successes and learn quickly from our mistakes.A positive and dynamic workplace with an ongoing commitment to continuous improvement and personal development.A safe workplace, with a strong focus on ZERO harm - every day.Company Employee Assistance Program (EAP) to support mental health.Fully equipped onsite gym.How to ApplyThis is a great opportunity to work in a progressive and dynamic team within a secure and stable industry. If you feel that you have the experience, ability and skills, we want to hear from you!Click"Apply Now"and upload an updated copy of your resume and cover letter.At Access Rentals, we recognize that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and encourage women and Indigenous candidates to apply.****Please Note: only candidates with the right to work in Australia will be considered for these roles.Unlock job insightsSalary match Number of applicants Skills matchAccess Group Australia is one of Australia''s leading infrastructure facilitators providing a full range of essential on-site equipment and services.Operating in some of the most remote locations in the world, Access Group Australia through its portfolio of brands, works for some of the biggest names in the utilities and infrastructure, civil contracting, mining, oil and gas industries, and has an established presence as well as outstanding track record in these markets.Source: this is an extract from the companys own websiteAccess Group Australia is one of Australia''s leading infrastructure facilitators providing a full range of essential on-site equipment and services.Operating in some of the most remote locations in the world, Access Group Australia through its portfolio of brands, works for some of the biggest names in the utilities and infrastructure, civil contracting, mining, oil and gas industries, and has an established presence as well as outstanding track record in these markets.Source: this is an extract from the companys own websiteTo help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as an Operations Manager #J-18808-Ljbffr