Job Title

Were Hiring: Franchise Support & Training CoordinatorLocation: Townsville, QLDFull-Time | $70,000 $95,000 + Super + Fuel AllowanceDo you have a passion for coffee and people? Are you a problem-solver who thrives in a fast-paced environment? We''re on the hunt for a hands-on, energetic Support & Training Coordinator to join our growing franchise group in Townsville.This isnt just a desk job youll be out on the floor, mentoring teams, solving real-world challenges, and ensuring our stores run like clockwork.What Youll Do:Train and develop baristas, team leaders, and store managers to uphold our service and product standardsSolve operational issues that go beyond the day-to-day store managementEnsure stores are never short-staffed or understocked, coordinating staff and resources across multiple locationsLead by example in customer service, workflow efficiency, and brand presentationBe the go-to support person for store managers needing help with tricky situationsWhat Were Looking For:A hospitality pro with 2+ years leadership or training experience (coffee knowledge preferred!)A confident communicator who loves coaching others and stepping in to helpCalm under pressure and always thinking two steps aheadA flexible, hands-on attitude ready to visit stores, solve problems, and build teamsValid drivers license (travel between sites is part of the role)What Youll Get:Competitive salary: $70,000 $95,000 + superFuel allowance for store travelSupport for training qualifications (e.g., Cert IV in Training & Assessment)A dynamic role with real impact and room to grow in our franchise networkA supportive leadership team that values initiative and cultureReady to take the next step?Apply now and become part of a coffee franchise group that values its people and believes in developing leaders from within.Email your resume and a short cover letter to: [emailprotected]Job Type: Full-timePay: $70,000.00 $95,000.00 per yearSchedule:Monday to FridayWeekend availabilityExperience:QSR: 2 years (Preferred)Work Authorisation:Australia (Preferred)Work Location: In person #J-18808-Ljbffr