Job Title

Assistant / Duty Manager | Shamrock Hotel Mackay | Redcape HospitalityAdd expected salary to your profile for insightsRedcape Hospitality is looking to recruit a passionate hospitality professional to join our Leadership Team at Shamrock Hotel Mackay as one of our Assistant/Duty Managers. Working as part of the Venue Leadership Team to successfully run the Hotel''s operations in a hands-on role that includes FOH and BOH duties.Redcape HospitalityAt Redcape, were devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering extraordinary hospitality experiences that enrich our communities.Our values are the core beliefs that guide our choices and decisions both as individuals and as a team. They form the foundation of everything we do, shaping how we interact with our teammates, customers, and communities:Care |Cos we do. We care for our teammates, our customers, and our business. Its who we are, so it belongs as a value.Courage |We all have the courage to be our best selves, step out of our comfort zones, take chances, make mistakes, and embrace change.Drive |Drive reflects our humble ambition, our commitment to continuous improvement and doing better. It is our competitive spirit, our aspirational selves and our desire to do better.Teamwork |Teamwork fosters everyday connection and shared responsibility to get the best outcomes. While collaboration remains essential, teamwork emphasises the value we place on working within our teams. It reflects our genuine desire to be part of and contribute to our teams.Role PurposeTo lead through Redcapes purpose, values and behaviours to deliver on our key performance metrics.To support your Venue Manager in building, coaching and developing a skilled, capable and motivated venue team that delivers extraordinary customer experiences and drives venue performance.You would work cohesively as a member of the Venue Leadership Team, taking carriage of general hotel operations, driving performance, executing strategic initiatives and improving/sustaining both Customer & Staff Experience. The key responsibilities for this role will include:Leading a variety of internal teams as we strive to offer outstanding customer experiences.Ensuring we maintain exceptional venue standards in relation to cleanliness and presentation.Creating and nurturing a positive work environment so that all team members can thrive.Fulfil a variety of rotating rostered shifts including opens, mids, closes, weekends and public holidays in conjunction with our Hotel''s operating hours.For more information visit our website: www.shamrockmackay.com.auRSA & RSG are required (Or willingness to obtain).RMLV, Approved Manager license & CLO are preferred but not mandatory.Advantageous to have previous experience in high volume Food & Beverage operations and a comprehensive understanding of Gaming & Wagering operations.Although previous management experience is preferrable, it is not a mandatory requirement for the right candidate.Enjoy the benefits of Redcape HospitalityWith a diverse portfolio of 30+hotels across NSW and QLD, Redcape provides unparalleled growth opportunities within Australias hospitality industry.Extensive training opportunities for professional development and career progression.Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off consumable Bottle Shop purchases (across all Redcape Venues).An opportunity to engage and give back to the community through our Publinc Communities platform.Clearly defined career progression pathway.For more about Redcape Hospitality visitwww.redcape.com.auPublinc Communities is our membership platform with the aim to connect people, pubs and communities. It provides our customers and staff with access to great perks and an opportunity to work together to make positive impact back into our local communities. Find out more here: www.publinc.com.auApply now to join a like-minded team who take pride in creating exceptional customer experiences plus strategic opportunities for you to grow and excel in a values driven environment.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:How many years'' experience do you have as an Assistant Duty Manager? Which of the following statements best describes your right to work in Australia? How much notice are you required to give your current employer? How many years of people management experience do you have?Hospitality & Tourism 1,001-5,000 employeesAt Redcape Hospitality our purpose is to enrich our communities through extraordinary hospitality experiences. Our culture sets us apart. Our values-aligned people are our greatest asset and our competitive edge.Operating a diverse portfolio of hospitality venues, the Redcape Hospitality team leads more than 30 pubs spanning Australia''s east coast. From vibrant Townsville in the north to scenic Bendigo in the southWe empower growth through our people, who deliver the extraordinary for our customers every day. Were looking for customer-obsessed people who share our values of care, collaboration and courage. Want to join our team? Check our job ads to explore how we can grow together.At Redcape Hospitality our purpose is to enrich our communities through extraordinary hospitality experiences. Our culture sets us apart. Our values-aligned people are our greatest asset and our competitive edge.Operating a diverse portfolio of hospitality venues, the Redcape Hospitality team leads more than 30 pubs spanning Australia''s east coast. From vibrant Townsville in the north to scenic Bendigo in the southWe empower growth through our people, who deliver the extraordinary for our customers every day. Were looking for customer-obsessed people who share our values of care, collaboration and courage. Want to join our team? Check our job ads to explore how we can grow together.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr