We''re Moving to a Bigger Library - Want to Come With Us?Now''s the perfect time to join Litchfield Council and be part of something exciting.We''re relocating our library to a brand-new, larger, purpose built space in Coolalinga, and we''re looking for a motivated, experienced Library Customer Service Officer to help us deliver high-quality services to our growing community.Full-time, ongoing position with real impact (we also have casual positions as well)$75,000 - $80,000 + super (Band 3)Be part of a passionate, tight-knit team that supports one anotherMust have 2+ years'' library experience and a strong focus on customer serviceAt Litchfield Council, our library is more than just books, it''s a vibrant community hub. As we expand into our new space, we''re excited to bring on someone who''s not only confident working in a library but who also has a passion for helping people of all ages feel welcome, supported, and empowered to learn.In this role, you''ll be the go-to person for assisting library users with a wide variety of needs. From navigating public computers and printing services to accessing e-resources and handling general enquiries. You''ll also action inter-library loans, support library programs and events, and help maintain a well-ordered collection through shelving and cataloguing support.To succeed in this role, you''ll need to demonstrate:At least 2 years'' experience working in a public libraryStrong customer service skills, with a natural ability to engage people from all walks of lifeConfidence using technology, including Library Management Systems (OCLC WorldShare experience is highly regarded)Excellent communication, both verbal and writtenA flexible, can-do attitude and ability to work weekends when requiredThe ability to thrive in a team that values having fun, getting stuck in, and backing each other upYou''ll also need a current Ochre Card, First Aid and CPR certification, a valid Driver''s Licence, and be prepared to complete a pre-employment medical and criminal history check.If you''re looking for more than just a desk job if you want to be part of something meaningful, where your work genuinely contributes to the lives of others ,this is your opportunity.Apply now and be part of the next chapter in Litchfield Library''s story.To apply for this job go to: & enter ref code: 6782219.Applications close 27 July 2025 #J-18808-Ljbffr
Job Title
Library Customer Service Officer