Job Title

Customer Service Officer - Litigation Bookings & Data Entry | WFH Add expected salary to your profile for insights. CUSTOMER SERVICE OFFICER - Litigation Bookings & Data Entry - Work from home Insurance experience is essential Job Summary Do you have experience working in the insurance industry or liaising with motor vehicle repairers? If so, we invite you to join our team! Salary & Benefits Excellent hourly rate based on experience + Superannuation. Work Type Full-time, permanent position. About the Role Your main responsibilities will include data entry of new assessment requests, triaging court appearances and assessment referrals, and managing correspondence with clients and internal stakeholders. Training will be provided. You will work from your home office as part of a cooperative and busy team committed to delivering exceptional customer service. Key Responsibilities Data entry of new referrals Booking assessments Handling inbound and outbound calls Managing email correspondence Scheduling court hearing dates and liaising with lawyers and clients Meeting and exceeding performance expectations Skills & Experience Intermediate knowledge of Microsoft Office, including Outlook At least 2 years of experience in a busy or high-volume office environment with a focus on customer service Ability to work within tight deadlines and manage own workload to meet targets Task-oriented, driven, and able to work independently or as part of a team Insurance experience is preferred; repairer experience is trainable Typing speed of 60 wpm within a database application Problem-solving skills About the Company AAMC is a national company specializing in Accident Management, focusing on Motor Loss Assessing. With operations across all states and territories, our team is dedicated to supporting your success with professional guidance and support. We pride ourselves on a professional yet friendly culture. Working from home, you will enjoy: Work-life balance Coaching and support from your manager Comprehensive training Learning and development opportunities Employee Assistance Program How to Apply Click on ''Apply now''. Please include a cover letter addressing your experience with the key responsibilities and a resume highlighting your relevant insurance experience. Note: The position may be filled earlier if suitable candidates apply. Successful applicants will need to obtain a National Australian Police Check. Matching Your Skills to This Job Sign in and update your profile to gain insights. Applicants will answer questions about their experience, right to work in Australia, expected salary, notice period, claims management knowledge, KPI experience, and typing speed. Feel free to include any additional relevant information that prompted you to report this job ad as fraudulent, misleading, or discriminatory. What can I earn as a Customer Service Representative? #J-18808-Ljbffr