Job Title

1 day ago Be among the first 25 applicantsAs the resident service technician you will spend your time setting up the venue for events, performing maintenance on AV equipment, taking inquiries from prospective clients about the facilities and assisting clients with meetings and events. This is an interesting venue, offering events spaces and meeting rooms for hire. The venue is a beautifully maintained premium space also offering food and beverage operations and you will work closely with the Event Managers.Your natural hospitality and high level of customer service make your clients feel cared for and confident. You will also ideally have exposure to videoconferencing equipment and the ability to conduct meetings using Teams, Zoom and Webex, and troubleshoot client laptops and media. Systems are AMX, Extron, Biamp, AKG and additional gear is regularly brought in by external AV contractors, usually with their own operator. Gaps in your experience will be assessed and training provided where required but AV experience is a must.Hours will be Monday to Friday 8 AM to 5 PM but the applicant must be flexible to start earlier or finish later according to client bookings and very occasional weekend work.What you''ll be doingProviding onsite service, fault finding and technical diagnosisProactive in handling and resolving customer queriesIdentify and implement new initiatives for improving service standardsTraining the client on AV, VC and ICTFault finding and troubleshooting of AV and VCLiaise with reception, IT and facility teams for booking requirements, facilitation and cross trainingUnderstand and effectively communicate the full range of services to users and clientsEnsure all documentation is kept up to dateMinimum 1 year of experience as an onsite AV Technician or in a similar industryPrevious experience working on a client premises is beneficialExperience with audio video & IT equipment systems is beneficialExperience in video conferencing equipment is highly desirableExperience in fault finding technology is beneficialA passion for providing high level customer service & technical supportExperience using the Microsoft suite of productsAustralian Citizenship or Permanent Residence work rights is desirableWhy work at Diversified?At Diversified, were on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. Inspired by challenge, driven by imagination, and fueled by passion, were a diverse and united team of innovators committed to the future yours, ours, and the worlds.With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.As a Diversified associate, youll dive headfirst into big, complex, and rewarding projects that push the boundaries of whats possible. Plus, youll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.Join us and be part of something extraordinary. At Diversified, if you can dream it, you can do it.Disclaimers:Diversified do not accept any unsolicited resumes from third party vendors.You must have full working rights and live in this location to apply for this job.Please note only shortlisted candidates will be contacted.Diversified is an Equal Employment Opportunity employer.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionCustomer Service, Information Technology, and OtherIndustriesTechnology, Information and Media and Administrative and Support ServicesReferrals increase your chances of interviewing at Diversified by 2xSign in to set job alerts for Service Technician roles.Port Melbourne, Victoria, Australia 15 hours agoSouth Melbourne, Victoria, Australia 1 month agoHeidelberg West, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoPort Melbourne, Victoria, Australia A$55,000.00-A$60,000.00 2 months agoCampbellfield, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 2 weeks agoExciting Opportunity for Field Service Technician - VICExciting Opportunity for Field Service Technician - VICMelbourne, Victoria, Australia 16 hours agoField Service Technician/Engineer in Melbourne, AustraliaMelbourne, Victoria, Australia 1 month agoExciting Opportunity for Field Service Technician - VICMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoHallam, Victoria, Australia A$55,000.00-A$60,000.00 2 weeks agoMelbourne, Victoria, Australia 1 week agoExciting Opportunity for Remote Location Resident Field Service Technician - VICMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoExciting Opportunity for Field Service Technician - VICMelbourne, Victoria, Australia 6 days agoWarehouse Attendant - Hygiene | Port MelbourneMelbourne, Victoria, Australia 18 hours agoField Service Technician - Australia & New Zealand -Truganina, Victoria, Australia 1 week agoDandenong, Victoria, Australia A$38.00-A$45.00 1 year agoTruganina, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 9 months agoField Service Technician/Service SpecialistSpringvale, Victoria, Australia 1 week agoTruganina, Victoria, Australia 2 months agoSouth Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 days agoAppliance Service Technicians - Any locationMelbourne, Victoria, Australia 2 weeks agoNotting Hill, Victoria, Australia 5 days agoScoresby, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 months agoMelbourne, Victoria, Australia 3 months agoWere unlocking community knowledge in a new way. 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