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Data Center Operation Technician, Data Center Engineering OperationsJoin to apply for the Data Center Operation Technician, Data Center Engineering Operations role at Amazon Web Services (AWS)Data Center Operation Technician, Data Center Engineering Operations1 week ago Be among the first 25 applicantsJoin to apply for the Data Center Operation Technician, Data Center Engineering Operations role at Amazon Web Services (AWS)Get AI-powered advice on this job and more exclusive features.DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people acrossAWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Infrastructure Operations team is looking for Data Centre Technicians to join our expanding Infrastructure Operations team. Data Centre Technicians are the primary resolver, troubleshooter, and solve a range of data centre infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.If you like to use IT principles like computer architecture and the Open Systems Interconnection Model (OSI model) and apply them to finding solutions to problems, wed like to meet you. Your work will help to maintain one of the world''s largest information system infrastructures.Key job responsibilitiesKey job responsibilitiesProblem SolvingYou will be required to engage in physical data centre activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. Some of the key responsibilities you will undertake are:Maintain a high level of system reliability by prioritising and resolving trouble tickets efficientlyEscalation point and technical troubleshooter for all Systems and problemsDeep diving into Linux server issuesXEN service virtualization troubleshootingTechnicalTroubleshoot technical issues on various platforms ranging from Systems through to Power/MechanicalRemediation of physical layer outages, both Systems & NetworkRemediation or recovery of physical power issues on racksParticipate in Data centre power & cooling eventsOperationsMeet 24x7 On-Call requirements and response during shift rotations.Install & configure racks of hosts in line with internal SLAsTriage & resolve trouble tickets for all devices in your regionData centre point of contact for all High Severity issuesPhysical replacement of server and network device partsEnsure correct rotation of parts & sparesHelp define metrics to increase our customer uptimeEnforcing Amazons Security Best PracticesInteract with third party vendors & contractorsContribute ideas to improve operational efficiencyProject ManagementParticipate in and deliver on a number of high impact small to mid-scale projectsParticipate in team meetings for metric analysis and project status updatesHelp build the worlds largest Cloud infrastructureThis position also has a physical component requiring the ability to lift & rack equipment up to 20 kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. This role involves covering 24x7 shift rotation.Hold or be able to attain an Australian Government Security Vetting Agency clearance (see The TeamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.Why AWSAmazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWere continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic Qualifications2+ years of experience with server hardware1+ years of experience with UNIX/Linux operating systemsServer Hardware Troubleshooting experiencePreferred QualificationsBachelor''s degree in an IT-related field or equivalent professional or military experienceHands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.Previous experience working in a Data centre environment (racking & stacking gear, cable management, hot & cold aisle containmentCandidates must possess a valid drivers license and their own vehicle to travel between sites.Acknowledgement Of CountryIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.Company - Amazon Corporate Services Pty LtdJob ID: A3032403Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionProject Management, Information Technology, and Product ManagementIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Amazon Web Services (AWS) by 2xGet notified about new Operations Technician jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 4 days agoDandenong, Victoria, Australia 10 hours agoMelbourne, Victoria, Australia 1 week agoEngineering Operations Technician, InfraOps Cluster OperationsMelbourne, Victoria, Australia 6 days agoSunshine West, Victoria, Australia 1 week agoExpression of Interest (Casual Work) - Operations Driver, Warehouse Technician, Scooter SwapperMelbourne, Victoria, Australia 8 months agoOperations Manager, Operations AustraliaMelbourne, Victoria, Australia 5 days agoMulgrave, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoEngineering Operations Technician Trainee, Data Center Engineering OperationsMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$200,000.00-A$250,000.00 1 week agoEngineering Operations Technician, Data Center Engineering OperationsMelbourne, Victoria, Australia 1 week agoEngineering Operations Technician, Data Center Engineering OperationsMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoEngineering Operations Technician, Data Center Engineering OperationsMelbourne, Victoria, Australia 6 days agoEngineering Operations Technician, Data Center Engineering OperationsMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoData Center Operations Technician, Data Center Engineering OperationsMelbourne, Victoria, Australia 16 hours agoMelbourne, Victoria, Australia 2 weeks agoEngineering Operations Technician, Data Center Engineering OperationsMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoAlbert Park, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 4 hours agoMalvern East, Victoria, Australia 4 hours agoData Center Operations Technician, Data Center Engineering OperationsMelbourne, Victoria, Australia 2 weeks agoBytewize Vacancy 2025-2398 for Specialist TechniciansBraybrook, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 9 months agoWere unlocking community knowledge in a new way. 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