Job Title

Add expected salary to your profile for insightsAn exciting opportunity for a Linehaul Assistant has become available at our Albury branchReporting to the Linehaul Supervisor, the purpose of the role is to assist the operations and customer service teams to meet and exceed customer service requirements whilst ensuring compliance with all relevant operational business procedures including safety, cost management, revenue protection and all legal requirements.Duties:Raise and enter damage reports and ERs into Transport Suite and notify customer service for any follow up action as well as notifying relevant employees for improvement.Manage and action discrepancy bay on a daily basis.Ensure that freight without data is reported immediately and that notes are added to Transport Suite.Manage all freight re-directs and return to sender consignments.Manage all outbound data entry and manifesting making sure its 100% accurate.Manage nightly data file imports and failures in a timely manner.Investigate and minimise all missing and damaged freight and ensure communication is maintained regularly with Fleet Allocators to ensure the located freight is then delivered.Skills and Experience:Proven experience investigating missing or damaged freight, communicating outcomes, and following up with relevant internal stakeholders.Demonstrated ability to step into various support roles (e.g. fleet allocator, pallet controller, booking clerk) during staff absences or peak periods.Strong attention to detail with experience in accurate outbound data entry, manifest creation, and freight reconciliation.Experience dealing with customers and coordinating with internal teams to manage collections, returns, and schedule adherenceJoin a team that delivers excellence every timeAt Border Express, weve been setting the standard for exceptional service and results for over 40 years. As we enter an exciting phase of growth and innovation, were raising the bar higher than ever before.We are an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We are committed to achieving a diverse workforce and strongly encourage applications from all cultures, languages, abilities, sexual orientations, gender identities.We work hard to create a safe and inclusive environment for all. We encourage and support our team members to grow their careers with Border Express, by providing ongoing opportunities and development to grow and make a real difference.At Border Express, were not just moving freight - were moving boundaries. Join us.Border Express is proud to be a division of Freight Management Holdings (FMH).How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia? Do you have a current Police Check (National Police Certificate) for employment? Are you willing to undergo a pre-employment medical check?For more than 30 years, we have committed to deliver only the best service and the best results.And now as we move into a new age of growth, we have set the bar as high as it will go.We are not just 100% committed to deliver your freight, which is what you should expect of any freight carrier, we are committed to deliver 100%.When you think about it there is a big difference.Anything less than a 100% successful delivery is not acceptable to us and shouldnt be to you either.It seems to us that many in our industry believe that if they get it right most of the time or even nearly all the time, theyve done a good job.Not us. Not ever. Our commitment to deliver 100% on time, in full and intact is real.There is no compromise.Near enough is very definitely not good enough at Border Express.Its not good enough for us and it shouldnt be good enough for you either.Source: This is an extract from the company''s own website.For more than 30 years, we have committed to deliver only the best service and the best results.And now as we move into a new age of growth, we have set the bar as high as it will go.We are not just 100% committed to deliver your freight, which is what you should expect of any freight carrier, we are committed to deliver 100%.When you think about it there is a big difference.Anything less than a 100% successful delivery is not acceptable to us and shouldnt be to you either.It seems to us that many in our industry believe that if they get it right most of the time or even nearly all the time, theyve done a good job.Not us. Not ever. Our commitment to deliver 100% on time, in full and intact is real.There is no compromise.Near enough is very definitely not good enough at Border Express.Its not good enough for us and it shouldnt be good enough for you either.Source: This is an extract from the company''s own website.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr