Job Title

Peninsula Hot Springs is a multi-award winning and iconic Australian geothermal mineral springs and wellness destination. Located on the serene Mornington Peninsula only a 90-minute drive from Melbourne, our expansive wellness spa is nestled amongst the natural landscape, offering a range of unique, balanced and luxurious treatments to help our guests relax and reconnect with the deep well of the being in nature.About The RoleWe are seeking a high energy and driven retail professional who is looking for the next exciting step in their career. This position is suited to someone who would like to grow and expand their knowledge of spa retail products.You will provide exceptional customer service to guests in both our Spa Dreaming Centre and Bath House Reception by demonstrating clear and precise product knowledge, resulting in sales transactions. You will also be responsible for the management of stock.This is a permanent part-time role offering 30.4 hours per week across the following shifts:Monday 9am-5pmTuesday 9am-5pmSaturday 12-8pmYou will be responsible forProviding guest satisfaction by anticipating their needs through a proactive service approachAssist with driving sales and profit to meet budgetMaintain the retail space and visual merchandising standardsAppropriately identify and resolve any urgent stock issuesAssist with point-of-sale processesStock control and managementAbout YouWe believe the following skills and attributes will ensure you every success in this role;Ability to achieve sales through exceptional customer service skillsDemonstrated retail sales abilityStrong attention to detailPrevious experience in a retail environmentOn offer to YouPeninsula Hot Springs truly believes that our people are the heart of our business. We are committed to your professional development through training, learning and career progression opportunities. At the Peninsula Hot Springs we want you to share the experience and have the opportunity to relax, restore and rejuvenate also offering:Complimentary bathing for you, your family and friendsGenerous discounts on dining, retail and spa/wellness offeringsAccess to wellness activities such as fitness, workshops, yoga and meditation classesAnd a supportive and inclusive team environment to share these experiences withTo join the team and be part of our journey, visit our websitewww.peninsulahotsprings.com/our-story/careers/Role TypeCompany OverviewPart of the Peninsula Hot Springs Group, Peninsula Hot Springs is an award-winning geothermal hot springs and day spa based on the Mornington Peninsula. Today, the ever-expanding Peninsula Hot Springs Group is spearheaded by founder and Creative Director Charles Davidson in partnership with co-owner Bharat Mitra (chairman and owner of Organic India). Both Charles and Bharat are passionate about wellness and are committed to expanding the industry, sharing the healing benefits of geothermal water and reconnection through bathing practices with the community. We employ over 300 passionate staff who are committed to providing a memorable wellness experience for our guests and striving for service excellence. We foster a respectful and inclusive workplace, where our staff work collaboratively to cocreate our gift of wellness. Our people are encouraged to be their authentic selves, to be courageous and innovative and to continue to grow. With an expanding and growing business, we are committed to providing opportunities for development and career progression and exciting new opportunities to be part of new business opening teams. Our staff not only get to bring wellness and relaxation into the lives of our guests, they also get to immerse themselves in nature and enjoy the guest experience themselves with our amazing offering of employee benefits. #J-18808-Ljbffr