Job Title

NARS Counter ManagerReports to: Area Sales & Education Manager NARSJob Location: Fenwick, NewcastleContract type: Permanent Contract, 37.5 hours per week over 5 daysMISSIONNARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Counter Manager you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key, we are looking for someone who is confident and experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand you join an incredible group network of brands, where developing our people is at the heart of our business.About ShiseidoOur mission : Beauty Innovations for a Better WorldFounded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over 7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streamsLeverage our unique portfolio of Beauty brands across all 3 categoriesStay agile and capture new retail opportunitiesCustomer-driven decisionsCreate a great place to work in BeautyOur first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Cl de Peau Beaut in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Galline, our most recent acquisition from 2022 and specialized around skin microbiome.We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.AboutABOUT NARSCreated in 1994 in New York by visionary makeup artist Franois NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.Main ResponsibilitiesYou will inspire and motivate your small team to be the best they can, everyday. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with our customers through brand history and high performance formulas, encouraging them to identify and maximise sales opportunities. Youll be empowered to take accountability for driving your business. Thinking outside of the box, you''ll use your networking skills to connect with external partners to recruit new customers whilst engaging existing customers and securing brand loyalty to not only NARS but you as an Artist.We''ll ensure you have all the tools you need to achieve your goals, and you''ll partner closely with your Area Manager, Education and HR to build a business plan that will drive those KPIs across your team and deliver results. As a NARS Artist and Account Manager, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.PROFILEDemonstrable Retail Management experienceStrong experience in artistry, ideally with a qualificationAbility to communicate effectively with Area Manager on business performanceAbility to drive KPIs and sales targets within the teamExcellent communicatorExperience in coaching and developing othersAlignment with the groups Trust8 working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud SuccessThe Benefits Youll Love30 days holiday, including bank holidays, increasing with serviceGenerous discretionary commission schemeContributory pension scheme 5% employer contributionGenerous product allocation & discountEnhanced parental allowanceLife Assurance up to x2 your salaryEmployee referral bonusesAccess to Retail TrustAnnual performance and development reviews so you know your career is going in the right directionPOSITION REFERENCE NUMBER: 15677 #J-18808-Ljbffr