Job Title

Branch Customer Advisor Banking Forster, NSW Empowered to make a positive difference for customers and communities. Given the opportunity to learn, grow, and achieve. Deliver a seamless, consistent, and tailored customer experience every day. If you have proven experience, ideally within retail, hospitality, or financial services, then we want to hear from you! Our people are customer obsessed. They prioritize the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer-centric company in Australia and New Zealand. Each day, youll go above and beyond to: Support NABs Forster Branch by being the first point of contact for our customers, putting them at the centre of everything you do. Identify the most suitable products and services for customers, such as account opening, unsecured lending, and banking transactions. Demonstrate our Smarter Banking options (self-service and digital) for customers, making banking simple, easy, and secure. Were looking for the brightest minds to deliver the best for our customers. Wed love for you to have: A passion for delivering quality, gold-class experiences for NABs diverse range of customers. A team player with a keen eye for detail, ensuring every transaction is efficient and accurate. Customer-centric thinking and an appreciation for inclusion and the diversity of our customers. The Hours Join our team in this role with the following hours: Monday, Tuesday, Wednesday & Friday 9:00am 4:15pm and Thursday 9:00am 5:15pm. More focus on you All new Customer Advisors will benefit from NABs tailored career development programs, upskilling, and mobility opportunities to ensure they are set up for success. We also offer: Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards, and insurances. An extensive range of benefits and discounted offers on travel, fitness, events, and technology. A variety of leave benefits, including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave. For more information on NAB Colleague Benefits and Perks, visit our website. A diverse and inclusive workplace works better for everyone We know that our people make us who we are. That''s why we have built a culture of equity and respectwhere everyone feels valued and appreciated for being their authentic selves. In partnership with our Employee Resource Groups (ERGs), we continue to foster an inclusive environment where all NAB colleagues backgrounds and identities are understood, respected, and celebrated. We are committed to providing an environment where you can work your way. For details on the recruitment process and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference the job number), or visit our Careers page through the link above for other contact options. Join NAB If you think this role is the right fit for you, we would love to hear from you. Please note that candidate screening and interviews may be conducted prior to the closing date of the job advert. We encourage you to apply early. #J-18808-Ljbffr