Job Title

Hotel Guest Service Agent - Treasury HotelApply now Job no: 532633Work type: Permanent Part TimeLocation: Brisbane, QueenslandCategories: HotelsJoin our team as aGuest Service Agentat The Treasury Brisbane.The Guest Service Agent, reporting to the Front Office Manager, delivers outstanding service to our guests during check in, check out and throughout the entire duration of their stay.We are now seeking expressions of interest for part-time Guest Service Agents looking to join the team at The Treasury Hotel, Brisbane.A few of your responsibilitiesProvide outstanding guest service to guests to enhance their experienceManage all guests requests and maintain guest accountsSound knowledge of local attractions and surroundsPerform check in and check out in a professional, friendly, and efficient way for all guestsPerform and complete daily tasks in line with shift checklistsWhat we will be looking forPossess a passion for Hospitality and creating memorable experiencesExceptional guest service skills and strong commitment to 5-star customer serviceProfessional telephone mannerAbility to effectively communicate and liaise with internal and external clientsExcellent organisational skills and high level of computer literacyAbout youThe successful candidates will possess that go-to attitude and always ensure their main goal is to go above and beyond for our guests, while maintaining our 5-star commitment. Prior experience within the hospitality or retail is desirable, but not essential.What can we offer youUp to 30% discounts across award winning restaurants and accommodationComplimentary buffet meal on every shiftUniform laundered and ready for you daily on propertyAn organisation that values diversity, teamwork and bringing your best selfOpportunity to work with elite professionals and assetsGroupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and IndigenousPlease be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.Our CultureAt The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australias First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life thats right for them and their unique well-being needs.The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATINUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.It''s your moveMake your next move by clicking the link below.Advertised: 18 Jul 2025 E. Australia Standard TimeApplications close: 01 Aug 2025 E. Australia Standard TimeThe Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont. #J-18808-Ljbffr