Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity.If youve ever thought about a career in healthcare but didnt know where to start this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.No Healthcare Experience? Well Teach You.Were not looking for rsums stacked with medical jargon were looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, youre our kind of person. Well teach you the healthcare stuff you just bring the hustle, heart and experience managing outcomes.The Role: Practice Manager | Lake Mary, FLYoull be the catalyst of the clinic. Leading the team. Keeping the flow smooth. Making sure every patient feels like they walked into a 5-star wellness retreat not a cold, clinical waiting room.What Youll Be Doing:Owning the daily flow resolving problems and keeping it all running smoothlyCoaching your team to deliver concierge-level careEducating and helping our patients understand what we can offer for their wellnessManaging metrics and hitting goals without losing personal touchMaking smart decisions to cut waste and boost efficiencyListening to feedback and constantly leveling up the experienceMaking the clinic feel calm, professional, and put-together for our patientsWhat You Need:3+ years of experience leading a team or running operations including managing to KPIs and having candid performance discussionsRelationship-focused sales experience is a huge plusAbility to take ownership of the team, the clinic, and patient outcomesClear and confident communication, with people and about numbersAbility to thrive in a fast-paced environment and address challenges with empathy and efficiencyOut-of-the-box problem-solving skills our patient experience is top priority!Why Youll Love Working at Serenity:Fulfillment make a real difference for others as you help our patients take back their livesHuge growth/promotion potential as we continue to expandCompetitive payLuxe-level benefits: We cover 90% of medical, dental & vision401(k) because your future deserves self-care too10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and rechargeWho We Are:Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.Serenity Healthcare is an equal opportunity employer if youre qualified, youre welcome here.This position is contingent on successfully completing a criminal background check and drug screen upon hire. #J-18808-Ljbffr
Job Title
Operations Manager