Job Title

Hervey Bay RSL Club - Restaurant Supervisor - Full time positionGreat Opportunity - Are you looking to work a happy work / life balance, with an opportunity to work in a fantastic team.Organisation - About Us.The Hervey Bay RSL is located on the beautiful Fraser Coast. The Club is the premier entertainment venue in the region experiencing growth in Hervey Bay.The Club''s facilities include:- 280 gaming machines, 4 bars, TAB and Keno, billiards and pool tables, child care centre, bottleshop, 3 functions rooms, 180 seat restaurant, 200 plus seat terrace and 100 seat cafe.Are you ready for a challenge, do you have the experience and skills to apply for this position!What can we do for you:-Provide Safe work environmentStaff discounts throughout the RSL GroupGreat support networkSecure hoursWhat we need from you:-Reliability and availabilityProfessional courtesyExceptional customer serviceExcellent communication and team workExcellent motivational skillsThe RoleThis role will manage the day to day operational aspects of the Restaurant at the Hervey Bay RSL Club, reporting to the senior management team.Responsibilities include:-Ensuring employees are offering exceptional customer service to our members and guestsSupervision of staffExcellent communication skillsAssisting with staff rosters and managing staff performanceEnsuring staff are adhering to Club''s standards and valuesEnsuring customers are happy with our service and productsDealing with customer complaints and issues in a timely mannerEnsuring compliance with RSA as required by legislationEnsuring compliance and have excellent Food Safety valuesCash Handling and end of day balancingTraining of new staffJob RequirementsTo be considered for this role, you MUST have relevant experience, skills and knowledge of the hospitality industry and required certificates:-Current RSA, RSG, and Food Safety certificates statement of attainmentMust be eligible to gain a National Police Certificate for employmentMinimum 2 years supervisory experience in venue of similar size2 years minimum hands-on food and beverage experienceBe a strong team member, willing to adapt to change and follow direction and able to make decisionsAble to write basic reports in shift diaryPrevious experience with rostersAble to lead and manage a team and a talent to build and develop relationships and motivate staffBasic computer skills necessary - Microsoft Office - word, excel and outlookHave strong communications skills and be results driven.Hours of WorkFull time position, 38 hours per week .Must be available days, nights, weekends and public holidays.If you are interested in becoming part of the Hervey Bay RSL team, and you fit the above criteria please apply for this position.No recruitment agencies please #J-18808-Ljbffr