Job Title

Join to apply for the Wholesale Sales Support Team Leader role at T2 Tea21 hours ago Be among the first 25 applicantsJoin to apply for the Wholesale Sales Support Team Leader role at T2 TeaWere T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia, New Zealand and Singapore.Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.Today, were part of LIPTON Teas and Infusions, the worlds largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.Were also proudly B Corp Certified, get to know more about us at: for a role that fills your cup? Good news, T2 Tea is looking for a Wholesale Sales Support Team Leader to join its passionate team.About The RoleWe have an exciting opportunity to join our Retail team in the role of Wholesale Sales Support Team Leader reporting to the Head of Wholesale.The Wholesale Sales Support Team Leader will be accountable for leading the efficient and effective delivery of customer service to the Global wholesale customer base and the Wholesale Sales Team. The scope of the role includes management of one Sales Support Coordinator, driving continuous improvement from Sales Support and delivering exceptional customer service levels to support achievement of the T2 Wholesale goals.Key Success MeasuresLead and inspire a team that is customer focused.All orders and customer enquiries to meet agreed SLA.Wholesale customers satisfaction measures achieved.Decreasing number of credits/returns due to process or performance.Achievement of KPIs in relation to service levels and sales.New Business inbound leads processed within the required SLA.Improvement in the % of accepted accounts who place first orders and active role in reducing customer churn.Provide direct sales support to KAM Team facilitating administrative customer care (Product Submission Forms etc).Active contribution to the improvement of process, productivity, and reporting for Sales Support and the wider Wholesale business.Sales Support team achieving set performance objectivesLife at T2Enjoy a 50% discount to spoil yourself, plus endless cups of tea.Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.Volunteer leave day per year with a purpose aligned organisation.Workplace policies with impact: Menopause policy, Gender equity policy, Equitable remuneration policy and Flexible working arrangement options, including hybrid work.Employee Assistance Program (EAP).T2 Culture Club ensures we celebrate every occasion in the calendar bringing fun and excitement to life at T2.Head office located in lively Collingwood, close-by to delicious cafes and public transport (both train and tram).About The Application ProcessDont feel like you meet every single requirement? Still apply! Wed love to receive your application if most of your experience matches and you think youll thrive in this role.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.T2 commit to respond to every applicant.No agencies please we have this one brewing in-house.Sounds like your cup of tea? Apply now!Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesRetailReferrals increase your chances of interviewing at T2 Tea by 2xSign in to set job alerts for Sales Support Team Lead roles.Melbourne, Victoria, Australia 1 month agoCollingwood, Victoria, Australia A$65,000.00-A$72,000.00 10 hours agoSpecialist - Key Account Services Representative OceaniaMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 weeks agoHead of Sales FMCG Digital Engagement PlatformMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 months agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 2 months agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 2 months agoBayswater, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 weeks agoCremorne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 9 hours agoTeam Lead, Service Delivery For Telco CollectionCustomer Experience Specialist - Key AccountsE-Commerce Coordinator (12 months fixed term)Melbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 weeks agoTerritory Manager Aortic Peripheral Vascular HealthRichmond, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia A$75,000.00-A$77,000.00 4 weeks agoFlagship Store Manager (The Strand, Melbourne)Melbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 9 hours agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 week agoTullamarine, Victoria, Australia 9 hours agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr