Join to apply for the Customer Care Coordinator-Kotara role at WSAudiology1 month ago Be among the first 25 applicantsJoin to apply for the Customer Care Coordinator-Kotara role at WSAudiologyGet AI-powered advice on this job and more exclusive features.WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.Part of WSAudiology group, bloom hearing specialists operates a global network of hearing stores equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting progressive career pathways for our employees to grow and develop in the pathway of their choice.Location: Kotara ClinicHours: Part time, Wednesday and Thursday 0830 to 1630 and potential additional hours to cover leave or to provide extra support to clinicThe roleEngaging with customers through phone, email, and in-person interactions, answering inquiries and providing tailored product information.Scheduling appointments for hearing assessments and consultations with our expert audiologists.Guiding customers through our innovative range of hearing devices and accessories.Resolving concerns efficiently to ensure every interaction leaves a positive and lasting impression.Contributing to local marketing efforts to promote our clinic and its services.Performing minor hearing aid repairs (training provided).What We Are Looking For2+ years of experience in delivering customer service in retail or allied health environments.Good computer literacy and the ability to navigate various software programs (CRM, appointment management, etc.).Attention to detail with a solid administrative background and a collaborative spirit.A positive, team-oriented attitude with the ability to work independently when needed.Benefits Of Bloom Hearing SpecialistsA competitive remuneration packageOngoing training and continuing professional development to support your career growth and opportunities.Clinic incentives available throughout the yearPaid Parental LeaveHearing Aid Benefits available to Employees, Family and FriendsAccess to Employee Assistance Program (EAP) at no costYou will be joining a business with an industry high NPS score, our customer centric care is at the forefront of everything we do.Sounds wonderful? We can''t wait to hear from you.WS Audiology is an equal-opportunity employer committed to creating an inclusive employee experience. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.Candidates will be required to undergo a police check as a condition of employment. This check will be conducted in accordance with applicable laws and regulations and will be used to assess the candidate''s suitability for the position.Seniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionOtherIndustriesMedical Equipment ManufacturingReferrals increase your chances of interviewing at WSAudiology by 2xSign in to set job alerts for Customer Service Coordinator roles.Kotara, New South Wales, Australia 1 month agoNewcastle, New South Wales, Australia 1 month agoNewcastle, New South Wales, Australia 2 weeks agoNewcastle, New South Wales, Australia 4 days agoNewcastle, New South Wales, Australia 1 week agoNewcastle, New South Wales, Australia 2 weeks agoShared Services Support Officer (Temporary Opportunity up to 5 months)Newcastle West, New South Wales, Australia 4 days agoNewcastle, New South Wales, Australia 4 days agoBar Beach, New South Wales, Australia 3 weeks agoTheatre Scheduling Administration OfficerNew Lambton, New South Wales, Australia 11 hours agoNewcastle, New South Wales, Australia 4 days agoNewcastle, New South Wales, Australia 1 week agoNew Lambton Heights, New South Wales, Australia 5 days agoNewcastle, New South Wales, Australia 4 days agoNewcastle, New South Wales, Australia 1 week agoRaymond Terrace, New South Wales, Australia 6 months agoService Support Officer - Care NavigationNewcastle, New South Wales, Australia 3 weeks agoNewcastle, New South Wales, Australia 5 days agoNewcastle, New South Wales, Australia 3 days agoNewcastle, New South Wales, Australia 1 week agoNewcastle, New South Wales, Australia 2 weeks agoMacquarie Hills, New South Wales, Australia 4 months agoNewcastle West, New South Wales, Australia 2 months agoScheme Administration and Support OfficerNewcastle, New South Wales, Australia 6 days agoWallsend, New South Wales, Australia 3 days agoNewcastle, New South Wales, Australia 5 days agoWaratah, New South Wales, Australia 1 week agoArgenton, New South Wales, Australia 2 weeks agoTheatre Scheduling Administration OfficerLambton, New South Wales, Australia 8 hours agoNewcastle, New South Wales, Australia 2 weeks agoNew Lambton Heights, New South Wales, Australia 6 days agoNewcastle, New South Wales, Australia 3 weeks agoExecutive Assistant - People and CultureNewcastle, New South Wales, Australia 1 week agoNewcastle, New South Wales, Australia 6 days agoNewcastle, New South Wales, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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Job Title
Customer Care Coordinator-Kotara