Join Our Team at Micra Eastern Shore, MorningtonAt Micra Eastern Shore in Mornington, our close-knit team of 12 thrives in a friendly, collaborative environment. We pride ourselves on delivering high-quality small to medium collision repairs for our valued customers.Our modern, mid-sized workshop is clean, well-equipped, and features a Car-O-Liner system, floor racks, and two spray booths. The team enjoys regular BBQs, birthday celebrations, and convenient off-street parking in an easily accessible location.The OpportunityWe''re currently seeking a Part-Time Customer Service Officer to join our team at Micra Eastern Shore.Work Schedule: 2 days per weekKey ResponsibilitiesCreate a welcoming experience for customersGreet and assist customers upon arrivalKeep customers updated on repair progress and estimated completionFollow up to ensure customer satisfaction post-serviceManage phone and email communicationsAssist with inventory (parts, paint, consumables)Coordinate with insurance providers regarding claims and repairsAbout YouPrevious experience in customer serviceProfessional, personable, and relationship-focusedStrong computer skills and systems knowledgeExcellent written and verbal communicationAble to meet deadlines and work well in a team environmentWhat We OfferRecognition and rewards for your contributionOngoing training and career developmentEmployee referral bonusesStaff discounts on parts and toolsProvided uniformsAccess to 24/7 professional counselling for employees and their immediate familiesWe understand the importance of work-life balance and are open to discussing flexible work arrangements. Opportunities may also be available at other locations within our network.At AMA Group, our people make the difference. We celebrate individuality and focus on each team members strengths to build meaningful careers.We are proud to be an equal opportunity employer and encourage all qualified individuals to apply, regardless of background, identity, or experience.If you''re ready to grow your career with a supportive and values-driven team Apply Now! #J-18808-Ljbffr
Job Title
Customer Service Officer