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Job Title


Village Operations Manager


Company : Summerset Holdings


Location : Williamstown, Victoria


Created : 2025-10-04


Job Type : Full Time


Job Description

Company Description:You can help bring our villages to life!At Summerset, from the moment we start developing a village, to when our residents call it home, its the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger to bring the best of life to our residents.The way we work is guided by our values - One Team, Strong Enough to Care and Strive to Be the Best. We know it takes a collective effort to bring a village to life and help it thrive, so Summerset is a place where everyones uniqueness and diversity can shine.When youre part of the Summerset team, you belong to a place where your work has real impact, who you are is fully embraced and where your career flourishes.About the roleYou and your team will be backed by an organisation that sees quality of resident lifestyle and care as top priority. The Village Manager role is a key leadership role, which will see you responsible for:Operational performance to ensure the village runs smoothly every dayAll staffing and financial managementPlanning and implementation of annual business plansFostering a high-quality customer experience that drives Summerset''s reputationEnsuring effective risk management strategies are implemented and reviewedAbout YouYou will be an empathetic, confident person with a solid background in customer-facing environments. As we have a Clinical manager, you will focus on the business side of our operations and continue developing a fantastic community for our residents. This could be a fascinating and rewarding career move into a growing industry with a secure future if you can bring:Strong interpersonal and people leadership skillsThe ability to build rapport with a wide variety of peopleExcellent customer service and communication skills to handle customer queries effectivelyProven experience with management of profit centres or achievement of revenue targetsWhat''s in it for you?You''ll benefit from strong management and senior office support, as well as peer support. This is an excellent time to be joining Summerset - not only are we growing and investing, we''re the fastest builder of new retirement villages in New Zealand and very ambitious around our future in Australia, so for the right person this company is brimming with opportunity.So are you ready to help us down this exciting path to the future?BenefitsA competitive remuneration packageFlexible working arrangementsNovated Leasing arrangementsBirthday leave to celebrate your growing wisdomEmployee Share SchemeSocial sports (you don''t actually have to be good at this part!!)Much much moreApplications close for this position on 4th of April. #J-18808-Ljbffr