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Job Title


Patient Services Officer


Company : Epworth


Location : Melbourne, Victoria


Created : 2025-08-01


Job Type : Full Time


Job Description

Join to apply for the Patient Services Officer role at Epworth2 months ago Be among the first 25 applicantsJoin to apply for the Patient Services Officer role at EpworthCompany DescriptionEpworth HealthCare is Victorias largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australias health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.Company DescriptionEpworth HealthCare is Victorias largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australias health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.Our values and purpose define Epworth''s approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.Job DescriptionEpworth Freemasons is seeking experienced Patient Services Officers for Part time or Casual positions.(Please mention in the Cover letter what position you are looking for Casual or Part time )You will be responsible for multiple aspects of the pre-admission and admission process for our elective and emergency patients and report into the Patient Service Centre Manager.You will make an impact by-Admitting and discharging of patientsResponding promptly to enquiries and requestsGeneral administrative duties and entering patients details to create admissions.Creating Estimates and completing Health Fund ChecksTo be successful in this roleYou will have:Strong computer literacyExcellent attention to detailStrong customer service focusAbility to prioritise in a timely and accurate mannerAbility to work under pressure and make informed decisions according to hospital needsExcellent communication skillsPrevious experience in health care, medical or health fund industry will be highly advantageousAbout FreemasonsPosition Description Inherent RequirementsLocated in East Melbourne, close to public transport and the CBD, Epworth Freemasons provides a range of world-class health services. As one of Victoria''s leading maternity hospitals, Epworth Freemasons specialises in womens and mens health services including breast and gynaecological surgery, endoscopy and urology. Epworth Freemasons also offers comprehensive cancer care, and a full range of surgical services, including robotic assisted surgery, orthopaedics and ICU care.Epworth Freemasons has recently upgraded and expanded its operating theatres and admissions facilities, along with major refurbishments of patient rooms and building infrastructure.Additional InformationAt Epworth, its a community. Its the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:Epworths enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home payThe largest educational scholarship program of its kind in AustraliaAbility to purchase up to four additional weeks of leaveReduced cost of health services for you and your family at EpworthRelocation assistance is available for approved candidatesAt Epworth, we care.We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities.Enquire / ApplySound interesting? To apply, click the I''m Interested button and attach your CV and cover letter.For more information, refer to the attached position description or contact Epworth Talent on (03) 9426 0606.It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs that reflect the communities we work in. At Epworth, we care.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionHealth Care ProviderIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Epworth by 2xSign in to set job alerts for Patient Service Representative roles.Melbourne, Victoria, Australia 2 days agoFootscray, Victoria, Australia 2 weeks agoAdmin Officer - Outpatient Surgical ServicesMelbourne, Victoria, Australia 5 days agoCaulfield South, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoEast Melbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 17 hours agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 months agoSenior Health Information Services OfficerOvernight Medical Administration OfficerMount Waverley, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 months agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoExecutive Assistant to Managing Director, Health InsuranceMelbourne, Victoria, Australia 5 days agoBraybrook, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 5 months agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 days agoWere unlocking community knowledge in a new way. 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