Administration Assistant - Outpatient Services page is loadedAdministration Assistant - Outpatient ServicesApply locations Elsternwick time type Part time posted on Posted 3 Days Ago time left to apply End Date: August 11, 2025 (13 days left to apply) job requisition id R006033Administration Assistant Outpatient ServicesPermanent Part-time position 0.8 FTE / 4 days per weekTwo site locations:Cabrini Specialist Centre, Elsternwick & Cabrini Exercise & Wellness Centre, MalvernCabrini Benefits:Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits.Flexible work arrangements to support your work-life balanceOpportunity to develop skills in a supported environment.Positive, collaborative workplace cultureOngoing peer support and supervisionConvenient, vibrant locations close to public transportAbout the roleWe have a fantastic opportunity for an experienced Administration Assistant to join our Outpatient team on a part-time basis (4 days per week). You will split your time between Cabrini Specialist Centre in Elsternwick and Cabrini Exercise & Wellness Centre in Malvern, providing reception and clerical support. This role requires someone confident and autonomous in managing front desk duties and patient interactions.About YouWe are seeking a proactive, friendly Administration Assistant dedicated to delivering excellent customer service and supporting our outpatient services efficiently.Key Responsibilities:Independently manage reception duties, providing a welcoming and professional environment for patients and staffCoordinate appointment bookings for Allied Health Clinicians and NursesProvide accurate service information and obtain informed financial consent when neededProcess invoicing and payments via HiCAPS and Medicare; manage chronic disease management plansOversee patient scheduling, admissions, and discharges in line with health fund policiesEscalate complex patient concerns to the appropriate service managerMaintain comprehensive knowledge of Cabrini ambulatory services and staffEnsure strict confidentiality and compliance with Australian Privacy Principles and Cabrinis privacy policiesSkills and Experience:Exceptional attention to detail and customer service skillsTeam player with a flexible and adaptable approachProficient in Microsoft Office (Word, Excel) with strong keyboard skills and ability to learn new software quicklyPrevious healthcare experience and medical terminology training highly desirableExperience with webPAS preferredTo view the full position description click hereEnquiries should be directed to:Susy Baenziger Manager Outpatients 9508 5200Rob Masterman - Admin Team leader on 03 9508 5205*Please note that interviews may be offered on application, we urge you to submit your application todayDoes this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.Working for CabriniCabrini Health is a Catholic, private, for-purpose health service located in Melbournes southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.Our values: Compassion - Integrity - Courage - RespectMANDATORY FOR ALL NEW STAFF TO CABRINIEmployment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.Working at CabriniAbout UsCabrini is a Catholic charitable organisation inspired by the spirit and vision of Saint Frances Xavier Cabrini and the Missionary Sisters of the Sacred Heart of Jesus. This order was founded by Saint Frances Xavier Cabrini who was canonised in 1946 and later proclaimed Universal Patron Saint of Immigrants. We are a community of care, reaching out with compassion, integrity, courage and respect to all we serve. With more than 4300 staff, 1000 accredited medical practitioners and several locations, we offer a range of employment opportunities to start, continue or advance your career. #J-18808-Ljbffr
Job Title
Administration Assistant - Outpatient Services