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Customer Service and Accounts AdministratorJoin to apply for the Customer Service and Accounts Administrator role at Consulting ServicesCustomer Service and Accounts Administrator1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service and Accounts Administrator role at Consulting ServicesGet AI-powered advice on this job and more exclusive features.$38.99 per hour inclusive of casual loadingMonday to Friday 8.00am-4.00pmTemp to perm opportunityBlackburn Location$38.99 per hour inclusive of casual loadingMonday to Friday 8.00am-4.00pmTemp to perm opportunityCommencing Monday 4th AugustBlackburn LocationThe Customer Service & Accounts Administrator is responsible for providing efficient and accurate administrative support across customer service, accounts receivable, and general office operations. This role is critical in ensuring smooth order processing, customer satisfaction, financial administration, and office coordination.The Role Will Involve The Following DutiesCustomer service:.Accurately enter daily customer orders using the internal ordering system.Finalise daily dispatch processes and ensure orders are prepared and delivered on time.Respond to customer enquiries, including pricing, product availability, and delivery schedules.Investigate and resolve customer complaints or issues related to deliveries and orders.Monitor and respond to phone messages and email correspondence.Collect and process incoming mail from the physical letterbox.Generate and send daily invoices to customersAccounts ReceivablePrepare weekly ageing summaries and weekend order reports.Issue end-of-month (EOM) and mid-month statements to customers.Process EOM credit card reports and ageing summaries.Process credit applications for new accounts and forward to Head Office for approval.Set up new customer accounts in both the ordering system and MYOB, confirming delivery instructions and receipt of any required keys/access from customer.AdministrationEnter supplier bills into MYOB.Prepare Drivers Reports(fortnightly)Monitor and manage office supplies, including purchasing and stock control.Generate production labels and assist with production reporting.Support general administrative functions and contribute to a smooth-running office environment.Skills And ExperiencePrior experience in customer service and accounts receivable roles(Basic) Knowledge of MYOB or similar accounting software.Experience in administrative or office coordination roles is highly desirable.Strong attention to detail and accuracyExcellent communication and interpersonal skillsAbility to manage multiple priorities and meet deadlinesProficiency (Familiarity) in MYOB and Microsoft Office SuiteFamiliarity with order entry and invoice systemsProblem-solving and customer service orientationIf you believe you meet the above criteria apply now of email Hannah Limond at hlimond@lpcommercial.com.Please note only shortlisted applicants will be contacted.LP Consulting Services | levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Consulting Services by 2xSign in to set job alerts for Customer Service Administrator roles.Melbourne, Victoria, Australia 2 weeks agoPersonal & Team Assistant - 12-month contractMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoSouthbank, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 6 months agoMelbourne, Victoria, Australia 3 weeks agoAdministration Officer - Vehicle Acquisitions & TransfersAdministration Assistant, Under 18 Guardian ServiceMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 years agoCaulfield South, Victoria, Australia 1 day agoExecutive Business Support Officer - Councillors and ExecutiveAdministrative Assistant Oakleigh Part Time (0.6 FTE)Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoCollingwood, Victoria, Australia A$59,804.00-A$64,577.00 2 weeks agoMelbourne, Victoria, Australia 10 months agoBlackburn, Victoria, Australia A$65,000.00-A$75,000.00 1 week agoBraybrook, Victoria, Australia 1 month agoBroadmeadows, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoNotting Hill, Victoria, Australia 1 week agoExecutive Assistant / Personal AssistantAdministration Officer - Vehicle Acquisitions & TransfersMoorabbin Airport, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 10 hours agoBurwood East, Victoria, Australia 2 weeks agoSouth Melbourne, Victoria, Australia 3 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr