About SCIGFor the last 20 years Southern Cross Industrial Group has been providing innovative and low-cost solutions across the mining, agricultural and construction industries throughout Queensland.Southern Cross Industrial Group has grown to meet the challenges of the Construction, Energy and Natural Resources sectors through investment in technical innovation and support services that have set new standards in efficiency, cost savings and technical expertise delivered to some of Australias largest projects.SCIG are on the lookout for an experienced Parts Interpreter with good industry knowledge of automotive parts and a strong track record in either spares or after-market parts sales. This position also provides added exposure to Co-ordination of SCIG Ancillary Hire equipment supporting our valued retail and trade customers, as well internal customer service.Duties include but are not limited to:Respond to sales counter, email, telephone, and website/online sale inquiriesAssist customers with requirements ensuring all enquiries are dealt with in a timely and professional mannerPreparation of quotes and other documentation, ensuring prompt and accurate delivery of partsCo-ordinate and administrate required activities dry hiring ancillary equipmentLiaise with purchasing team to provide accurate information in relation to pricing availability and supply of spare parts for customer ordersEnsure customers receive timely communication of any alterations to the confirmed delivery dateFollow up on quotations with customers to further promote sales and record responses of special interestParticipate in any after hour requirements including Saturday roster programs when requiredThe right candidate will possess:Ideally 1-2 years of previous experience in a parts interpreter roleBe customer focused and committed to providing customer satisfactionStrong administration & computing skills, including a high attention to detail and data accuracy and integrityExcellent sales skills with proven results in achieving targetsExcellent verbal and written communication skillsHave initiative and be able to collaborate well as a teamProblem-solving and decision-making skills essentialExposure and understanding of managing hire equipment would be of advantage but not essentialPart of the Southern Cross Industrial Group:Pit Master OEM Division:OEM Pit Master LED Lighting Tower Manufacturing.OEM Direct to Market Sales, Hire and Servicing OperationsCivil Construction Division:HydroExcavac ServicesSafedig ServicesCivil infrastructureWholesale and Retail Parts Division:Auto Electrical Parts, Components and Unimig WeldingStand-Alone Power and Battery Sales & DistributionOEM Pit Master Lighting Tower PartsSouthern Cross Tractors Division:New Holland agriculture dealershipNew Holland constructionWacker Neuson and TGBUniform Solutions Division:School uniformsCorporate uniformsWorkwear and PPECorporate branding #J-18808-Ljbffr
Job Title
Spare Parts Interpreter