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Based in Wollongong with Hybrid Work optionsSupportive culture and great career pathwaysProvide mentoring and support to a dynamic teamWe have an exciting opportunity for an experienced banking professional to step into aTeam Leaderrole withinour Lending Services Administration team, covering parental leave.Reporting to theAdministration Manager Lending Services, you will oversee the day-to-day management of IMB borrower account administration and be the first point of contact for branches, lending managers, and members regarding lending-related enquiries and processes.Youll bring your leadership skills and retail/commercial banking experience to guide a dedicated team, ensuring timely and accurate service delivery across a wide range of lending administration functions including mortgage accounts, securities, and settlements.The RoleLead and support Lending Services teams to meet service level agreements and business goalsAllocate and monitor daily workloads including post-settlement mortgage tasks, loan switches, redraws, and dischargesProvide internal support across IMBs retail branch network and liaise with third parties including legal representativesEnsure secure management of documents and compliance with all policies and proceduresMaintain key reports, procedures, and contribute to process improvementsMentor and supervise staff, helping to foster skill development and meet performance objectives.About YouDemonstrated experience in banking administration and loan processingProven leadership or supervisory experienceStrong administrative and organisational skills with great attention to detailExcellent verbal and written communication skillsA collaborative, solutions-focused mindsetProficient with MS Office and general digital systemsExperience with PEXA settlementsPassionate about continuous improvement and team development.If youre ready to take on a leadership opportunity in a supportive and dynamic environment, wed love to hear from you.The BenefitsJoin a genuinely inclusive culturewhere employees feel valuedEnjoy flexibility with our hybrid working model,balancing work and life commitmentsBenefit from a true investment in your personal and professional growth,with training and career development opportunitiesRecharge with designated wellbeing daysand additional purchased leave optionsWork in a state-of-the-art Head Officein Wollongong, close to shops, cafes, and the beach. Office attendance is flexible and based on team rhythm and location.About IMBIMB Bank isa leading member-owned bank offering a full range of products and services in both retail and business banking. IMBs purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years. An awardwinning and growing organisation, weve donatedmore than $12 million through our Community Foundation to over 900 projects in the communities in which we live.Apply now by following the prompts. Applications close August 10, 2025. For further information, please contact Joanne Seddon, Administration Manager Lending Services-joanne.seddon@imb.com.au . (email applications will not be accepted). #J-18808-Ljbffr