Job Title

A&L Windows & Doors have been manufacturing quality windows, doors and screens for over 40 years. We draw on a rich, proven history and an exciting focus on the future. With showrooms throughout Australia, our continued growth can be attributed to providing innovative products and the highest level of customer service on the market. We are part of the larger VENTORA group of companies, which employs 4,500 people across multiple sites and states.About our OpportunityAs a valued team member of our state-of-the-art manufacturing operations in Stapylton, you will work collaboratively with a team to deliver an exceptional level of service to our builder customers. This is a fast-paced, varied role, but a typical day will involve ensuring accurate and timely scheduling of deliveries, services and maintenance jobs as well as processing of quotes and sales orders. The role will also require you to promptly answer calls from builders to place orders over the phone and respond promptly to a high volume of customer emails.About YouA great opportunity for someone who can draw on their prior customer service experience. A confident communicator with good organisation and prioritisation skills, you will need to be comfortable dealing with a range of customers who are builders and tradespeople, to respond to their enquiries in a professional and timely manner.You also need:Excellent written and verbal communication and strong troubleshooting skillsAbility to work well within an open-plan, large team environmentHigh attention to detail and accuracyA desire to provide excellent customer serviceAbility to learn new systems and processes quicklyPrevious experience working with SAP, advantageous but not essentialAbility to commit to Mon-Fri 7:30 am - 4:00 pmWhat''s on OfferRostered day off per monthAdditional paid days leave on your birthday, even if it falls on the weekend!Ability to schedule leave every year over the Christmas period.Generous discounts on our extensive range of productsFlare benefits program - salary packaging, discounts and premium perksRefer a friend and get rewarded with $$$ through our Employee Referral ProgramOpportunities to cross-train, enhance your skills and advance your career.Employee Assistance Program accessYour Next StepsIf you are a motivated, results-oriented person with strong interpersonal skills, we invite you to join our organisation. Please hit ''APPLY'' and submit your application. We look forward to welcoming a driven professional to contribute to our success at A&L Windows and Doors!Eligible applications must have legal rights to work in Australia and undertake a pre-employment check.Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.#LI-DNI #J-18808-Ljbffr