Job Title

$115,619.99 per annum + 12% SuperannuationCustomer Service Supervisor - Leisure FacilitiesLevel 5 - $115,619.99 per annum (incl $20,000 Port Hedland Allowance)Full-Time, Permanent RoleThe RoleThe Town of Port Hedland is seeking a highly motivated and experienced Customer Service Supervisor - Leisure Facilities to oversee customer service operations across all leisure facilities.This role is responsible for supervising Customer Service Officers, managing retail stock and financial transactions, responding to facility enquiries, and ensuring the effective implementation of internal administrative procedures.We are looking for a candidate with a strong background in busy customer service environments, who can lead by example and ensure the delivery of exceptional service standards. The successful applicant will play a key role in maintaining a professional and welcoming experience for all patrons.For further information, please view the attached position description.The TownPort Hedland is a dynamic, diverse town in Western Australia''s beautiful Northwest that enjoys a relaxed lifestyle. We are proud of our stunning landscapes, Aboriginal heritage, vibrant multicultural community and our significant resources industry. At the Town of Port Hedland, let your career take-off as you tackle challenges unique to the region, collaborate with a range of people from all walks of life and become part of a vibrant team that is making real change in the Pilbara.Work Related RequirementsThe preferred applicant will be required to undergo a pre-employment medical, including drug and alcohol assessment, to be considered for the role, as well as possess:Formal Qualification or accreditation in customer service and/or significant experience in a busy front line customer service environment (Leisure Environment not necessary but preferrable)National Police Clearance;Current ''C'' Class Driver''s License;Rights to work in AustraliaEmployee BenefitsIn addition to the salary our employees enjoy a range of benefits which may include:6 weeks'' annual leave with 17.5% leave loading12% Superannuation - with a co-contribution scheme of up to 14%Relocation assistance up to $5,000Wellness program (includes free gym membership, pool passes etc.)Training and professional development opportunitiesPaid parental leaveHow to ApplyApplicants are encouraged to apply online.If you are unable to apply online, please forward your application documents to Human Resources, Attention "Confidential Advertised Vacancy" either by:Post: PO Box 41, Port Hedland WA 6721Hand: Civic Centre, McGregor Street, Port Hedland WA 6721Applicants are advised to write a cover letter of no more than two (2) pages outlining how your skills, capabilities and experience will contribute to their success in this position. It is the responsibility of the applicant to ensure their application is received in full prior to the closing date and time.Suitable applicants may be considered for appointment to similar vacancies during the six-month period following the conclusion of this recruitment process.For further information about this position please contact Selene Bennett, Senior Youth Officer on (08) 9158 9300 or .auThe Town reserves the right to commence shortlisting prior to the closing date.Applications close at 11:30 PM on Sunday 3rd August 2025The Town of Port Hedland is committed to eliminating all forms of discrimination. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people living with disabilities.Unlock job insightsSalary match Number of applicants Skills matchWith a year-round outdoor lifestyle, spectacular scenery and supportive community, Port Hedland is a unique place to call home.Port Hedland is located in the Pilbara region of Western Australia, a region renowned for rich Aboriginal culture, vast mineral deposits and world-renowned landscapes.In an organisation which values autonomy and innovative thinking, you will be empowered to make a difference and find purpose in your work.We value a work life balance and the contributions of every team member. From accountancy to community development, we have a diverse range of roles available to further your career with Local Government.With a year-round outdoor lifestyle, spectacular scenery and supportive community, Port Hedland is a unique place to call home.Port Hedland is located in the Pilbara region of Western Australia, a region renowned for rich Aboriginal culture, vast mineral deposits and world-renowned landscapes.In an organisation which values autonomy and innovative thinking, you will be empowered to make a difference and find purpose in your work.We value a work life balance and the contributions of every team member. From accountancy to community development, we have a diverse range of roles available to further your career with Local Government.Show morePerks and benefits 5-6 weeks annual leave with 17.5% leave loading Free membership to the Towns leisure facilities Relocation assistance for identified positions Housing assistance for identified positions Utilities assistance for identified positions Learning and development supportTo help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsOffice Administrator23d agoHedland Property Shop29d agoAdministration AssistantCummins Inc8d agoResearching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr