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Join to apply for the Customer Service Consultant role at Tunstall Healthcare Group1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Consultant role at Tunstall Healthcare GroupAbout UsAs part of a global company, Tunstall is the market leader of telecare solutions. Tunstall''s assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button, delivering peace of mind and reassurance to clients and their families with our emergency medical devices and 24/7 call centre support.About UsAs part of a global company, Tunstall is the market leader of telecare solutions. Tunstall''s assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button, delivering peace of mind and reassurance to clients and their families with our emergency medical devices and 24/7 call centre support.What There IsThat feel-good feeling to help people who need itGreat training and onboarding to the teamAmazing and supportive leadersSecure a full-time role that is worked during business hoursHybrid working opportunities for the right people who have suitable home equipment (once fully trained)ResponsibilitiesBe a primary point of contact (via phone and email) for product and service enquiriesAscertain the nature of client requests and address them accordinglyProcess installations of new medical alarm units and devices that are connected to our Emergency Response CentreRespond to new and current client telephone calls and online enquiresProvide first-level fault support troubleshooting to clients experiencing alarm issuesRecommend the most suitable products, explaining how they work to existing and new clientsUpdate client database to ensure that information is correctData entryThe successful candidateEngaging ''people person'' with the ability to demonstrate empathy and patienceProven experience in customer service or salesExcellent resilience and listening skillsAbility to think on your feet and make decisionsComputer literate with the ability to pick up new systems quicklySuperb phone manner and attention to detail with written communicationsHave a positive, team-player mindsetDiversity & InclusionWere passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. At Tunstall, youll find a place where youre valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. Each Tunstall colleague has a superpowertheyre unique. No one else is them, and we think thats special. Come and join our mission and be part of our team, our One Tunstall team. We encourage Aboriginal and Torres Strait Islander people to apply.To be successful, candidates must have the appropriate work eligibility rights and are required to complete a Police check, NDIS Check and Blue Card (Working with Children), which can be organised and paid for by us.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Tunstall Healthcare Group by 2xSign in to set job alerts for Customer Service Consultant roles.Brisbane, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 4 days agoSouth Brisbane, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 1 week agoUpper Mount Gravatt, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia A$70,000.00-A$85,000.00 4 weeks agoBrendale, Queensland, Australia 3 weeks agoBrisbane City, Queensland, Australia A$65,000.00-A$72,500.00 2 days agoBrisbane City, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 2 weeks agoEagle Farm, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 month agoBrisbane Airport, Queensland, Australia 4 hours agoArcherfield, Queensland, Australia 1 week agoPinkenba, Queensland, Australia 12 hours agoCustomer Service Representative & AdministratorBrisbane, Queensland, Australia 8 hours agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia $71,150.00-$78,951.00 2 weeks agoBrisbane, Queensland, Australia 3 months agoBrisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 4 weeks agoUpper Mount Gravatt, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 2 months agoBrisbane, Queensland, Australia A$70,000.00-A$75,000.00 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 8 hours agoRocklea, Queensland, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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