Job Title

Join to apply for the Parts Interpreter role at Northeast Auto Group.As a Parts Interpreter, youll play a key role in helping customers and technicians identify and source the right parts for a range of light, medium, and heavy-duty trucks, heavy plant, equipment, and machinery. This position offers the option for workshop-only work, and we are open to training motivated and eager candidates who have a passion for customer service, a good understanding of parts and components, and strong communication skills.Key ResponsibilitiesProvide excellent customer service by assisting customers in identifying and sourcing the right parts, answering inquiries, and offering technical advice when needed.Use your expertise to accurately identify parts, components, and specifications based on customer descriptions, part numbers, and reference materials.Process customer orders efficiently and accurately, ensuring that the correct parts are selected and ordered.Monitor and manage parts inventory, ensuring stock levels are sufficient to meet customer demand.Stay updated on the latest industry trends, product developments, and technical information related to the parts you deal with.Maintain accurate records of customer interactions, orders, and inventory management.Work closely with other team members, including sales, technicians, and suppliers, to ensure a seamless customer experience.About YouKnowledge or a passion for automotive, industrial, or machinery parts and components.Excellent customer service and communication skills.Attention to detail and the ability to work in a fast-paced environment.Proficiency in using computer software and inventory management systems.Previous experience in a similar role is an advantage but not essential.Valid Drivers Licence.Valid working rights in Australia.About UsEstablished in 1978, the Northeast Auto Group is a national award-winning automotive retail and service organisation employing 630 people across SA, VIC, QLD, NSW, and NT. We deliver a comprehensive customer experience through multiple business units, including Light and Heavy vehicle dealerships, Engineering and Manufacturing, and Agricultural and Construction Equipment Solutions, partnering with renowned OEM brands nationwide.We are a high-performance business. Our success is built on hard work and skill. We employ the best and invest in our people to ensure their knowledge is second-to-none. We go the extra mile and always deliver.Ready to make the move?Accelerate your career and apply now.Please note that as part of the recruitment process, you may be required to undergo pre-employment checks, such as a Right to Work in Australia check and National Criminal Police checks. #J-18808-Ljbffr