ABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.THE ROLEWe are currently searching for an energetic and dedicatedMember Services Attendantwith exceptional customer service skills to join our fun and friendly team on apart-time basis at our superb venue Harbord Diggers, in Freshwater NSW!As a Member Services Attendant, you will act as our brand ambassador and be the first touch point for our members and guests upon entry ensuring a five-star service delivery and memorable moments are created for all.More specifically, some of your duties will include:Consistently deliver exceptional customer serviceMaintain legislative requirements including club entry, RSA & RCG standardsGeneral administrative dutiesProvide our customers with friendly informed directions and assistanceUp sell and promote club memberships, entertainment, promotions and eventsProcess Club memberships and renewals accuratelyProfessional and welcoming telephone manner to internal and external customers using the PABX / Switchboard as well as conveying accurate messagesProject a professional image at all timesEnhance the Harbord Diggers experience to all members and guestsMost importantly greet everyone with a warm and welcoming smileABOUT YOUTo be considered for this role, you must have the following:Passionate about delivering an excellent customer experienceExcellent personal presentation with a high level of communication skillsProficient computer skillsExperience using a PABX/ Switchboard is desirableA willingness to help and work effectively within a teamAbility to work flexible hours including days, evenings, weekends and Public HolidaysRSA & RCG certification (or willing to obtain prior to commencement)OUR BENEFITSDiscounted meals and gym membershipUniforms providedOngoing training and development opportunitiesJoin Australias growing leading hospitality groupFun & supportive teamWHY MOUNTIES?We have over 250,000 members and are listed as one of Australias top privately owned companies. With strong values and a commitment to our staff, we are a recognised employer of choice.GROUP WINNER OF:Western Sydney Business Awards Employer of Choice 2020Clubs NSW - Clubs and Community Award for Health and Wellbeing 2020Clubs NSW Clubs and Community Aware for Emergency Services 2023If this role sounds like you, apply today and dont miss out on this exciting opportunity. #J-18808-Ljbffr
Job Title
Member Service Attendant - Harbord Diggers