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Join to apply for the Customer Service Consultant - OVHC role at Illawarra Mercury2 weeks ago Be among the first 25 applicantsJoin to apply for the Customer Service Consultant - OVHC role at Illawarra MercuryGet AI-powered advice on this job and more exclusive features.Peoplecare Health Insurance is a member-owned not-for-profit health insurer that exists purely to benefit its members. At Peoplecare, we genuinely care about the health and wellbeing of our members and are united by a commitment to providing exceptional customer service, support and value for our members.Peoplecare is an Illawarra-based company with members throughout Australia. We also manage a number of external health funds and operate an optical and dental clinic. We pride ourselves in delivering outstanding personal service, offering value health cover, and making health insurance easy.Peoplecare is one of the most sought-after employers of choice in the region. Our exceptional workplace culture prioritises employee engagement, professional growth, and creating a supportive and rewarding environment for our team.We are seeking motivated and diverse customer-focused individuals to join our brilliant Overseas Visitors Heath Cover team, helping overseas visitors navigate the Australian health system.As a Customer Service Consultant within the Overseas Visitors Health Cover team, youll deliver exceptional service and advice to our customers, ensuring all interactions align with our policies and the industry requirements under the Private Health Insurance Code of Conduct.At Peoplecare, we put people first and were proud of the way we support both our customers and our team. Our Customer Service Consultants handle each call with enthusiasm, they love to help!Wed Love To Hear From You If YouLOVE helping peopleHave experience in, and LOVE a fast-paced call-centre work environmentLOVE talking to people from culturally diverse backgroundsHave had exposure to privacy act requirements, EEO, HR principals in relation to workplace practices, WHS, anti-discriminationHave experience with a variety of computer software and systemsHave strong problem-solving skills & attention-to-detailEmbrace change with a positive attitudeAre professional, reliable, and calm under pressurePeoplecare is committed to a respectful workplace culture, equality, diversity and inclusion, with zero tolerance towards violence. We are a workplace where Peoplecarers can be their authentic selves. We encourage and welcome applications from a diverse range of backgrounds and people including: culturally and linguistically diverse, women, disability, LGBTIQ+, and Aboriginal and/or Torres Strait Islander Australians.Peoplecare is a proud not-for-profit private health insurer and multi-award winning Illawarra based company, with a unique workplace culture that has a strong focus on Staff Engagement.The Peoplecare WayAt Peoplecare, we have a love for people and genuinely care about improving their health and wellbeing. We show this love and care by embracing our four key ways of working. We call this The Peoplecare Way.Lean inOwn itValue People (above all else)Evolve TogetherHappy Peoplecarers mean happy customers! Here are some of our benefits we offer our Peoplecarers:Competitive salaries & package optionsLife Insurance & Salary Continuance Benefits20% leave loadingSpecial leave up to 5 extra days for whatever reason you like!Private Health Insurance Staff Benefit for PeoplecarersStaff discounts for optical purchases at Peoplecare Optical & DentalDiscounted travel insurance & Roadside Assistance with AllianzAccess to discounts and Wellbeing Centre via V.I.P. (Reward Gateway)Novated leasingFitness PassportA great workplace culture!Position DetailsPosition description - To view the position description, please copy and paste the following link into your browser: Time or Part time (remote options available) We are seeking Full time or Part time candidates for the role. Part time candidates must be available for either a minimum of 3 full days or 5 shorter days per week.Applications close 5pm, Friday 18th July 2025.If you would like to discuss this opportunity further before applying, please reach out to recruitment team on: 4224 4950.Successful candidates must complete a police check prior to commencing with Peoplecare.For more info on our benefits, visit our Careers page here all else, we''re looking for friendly, engaged, self-motivated, team players who give their customers the ''Wow'' factor every single time. You''ll love working in a busy environment and representing the values of Peoplecare.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeOtherJob functionJob functionOtherIndustriesTechnology, Information and MediaReferrals increase your chances of interviewing at Illawarra Mercury by 2xGet notified about new Customer Service Consultant jobs in Coniston, New South Wales, Australia.Coniston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 2 weeks agoCustomer Service Manager - Coles Supermarkets - CorrimalConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 1 week agoCustomer Service Representative | 12 month FTCConiston, New South Wales, Australia 3 weeks agoCustomer Care & Sales Consultant || ASAP startConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 4 days agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 2 weeks agoSales Consultant | Furniture Retail | Full TimeConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 3 weeks agoConiston, New South Wales, Australia 3 weeks agoWollongong, New South Wales, Australia 2 weeks agoCampbelltown, New South Wales, Australia 1 month agoCampbelltown, New South Wales, Australia A$80,000.00-A$80,000.00 2 weeks agoConiston, New South Wales, Australia 4 days agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 4 days agoWere unlocking community knowledge in a new way. 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