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About UsHarbour At Home is recognised on the Coffs Coast and surrounds, with our care professionals known and trusted by local people for over 30 years.A career at Harbour At Home is more than a jobits your chance to join a community of like-minded people that want to make genuine difference to others lives every day.Join our dedicated team and bring personalised, person-centred care to elderly clients in their homes, helping them live healthier, more independent lives. Youll be supported by a team that values you and nurtures your professional growth.About The RoleWe''re looking for a Commonwealth Home Support Programme (CHSP) Coordinator to join our team.As a CHSP Coordinator, youll be responsible for managing and coordinating support services including Flexible Respite, Domestic Assistance, and Home & Garden Maintenance. Youll play a vital role in ensuring services are tailored to meet individual client needs, goals, and preferences.Responsibilities include:Conducting regular client reviews and home visits to assess care needsIdentifying and addressing risks, and following up on incidents and feedbackLiaising with families, support networks, and health professionalsMaintaining accurate and up-to-date care plans, agreements, and documentationManaging complaints and feedback in a timely, professional mannerParticipating in on-call duties every sixth week (with RDO in lieu)Supporting other tasks as directed by managementAbout YouYoure a compassionate and organised professional who brings both heart and structure to your work. Youll thrive in this role if you have:Coordination or administration experience, ideally in aged or community careKnowledge of the aged care sector and Home Care StandardsStrong verbal and written communication skillsHigh attention to detail and commitment to accurate documentationAbility to prioritise tasks and manage time effectivelyA problem-solving mindset with initiative and reliabilityEmpathy, patience, and a genuine desire to support othersDedication to delivering exceptional customer serviceThe PerksWork-life balance flexible work arrangements to support work-life balanceVaried and rewarding Travel across Coffs Harbour and surrounding areas, from Grafton to Stewarts Point and up to DorrigoOpportunities for professional growth and learningMeaningful impact Help people stay safe, independent and well in their own homesSupportive team environment with like-minded, passionate colleaguesReady to Join Us?If youre looking for a role where you can make a genuine difference, apply today! Lets create better health outcomes together. #J-18808-Ljbffr