At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive and that its all driven by human intelligence.Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge whats possible.From manufacturing and engineering to cybersecurity and space, were driving progress in some of the worlds most important industries and working together to build a future we can all trust.About the RoleAs an Enrolments & Admissions Advisor, youll guide prospective delegates and their employers in selecting the right course to meet their career goals.Youll respond to enquiries from various channels, providing clear advice and managing the full enrolment process, including payment and documentation.This phone-based role offers partial remote flexibility. You''ll play a key part in delivering exceptional service, converting interest into enrolments, and supporting students before and after training begins.Key Responsibilities:Handle inbound/outbound enquiries and provide accurate enrolment advice.Achieve KPIs for response times, conversions, and service quality.Match delegates with suitable courses based on goals and eligibility.Process enrolments accurately and ensure compliance.Manage leads and data using Salesforce and Axcelerate.Support B2B solutions and collaborate to drive growth.About YouThe successful candidate will bring to the role:Experience in a call centre or lead management role, ideally in education or an RTO setting. Exceptional communication and relationship-building skills.Strong multitasking ability in a fast-paced, team-oriented environment.Resilience under pressure and ability to work independently.Excellent organisational, problem-solving, and time management skills.Proficiency in Microsoft Office; Salesforce and Axcelerate experience a plus.Must be an Australian Citizen.#LI-GG1Its easy to dismiss the perfect opportunity if you dont see yourself as the perfect fit. If this role feels right no matter your background or personal circumstances please introduce yourself or join our community. Were committed to supporting a diverse workplace, and that starts here.Were proud to be endorsed by WORK180 as an Employer for All Women, but we know theres always more we can do. Well continue to foster industry partnerships, employee resource groups (ERGs), and development opportunities to make Thales a genuinely equitable employer, for everyone.Read more about our WORK180 endorsement. #J-18808-Ljbffr
Job Title
Inside Sales Representative