Job Title

FRONT OFFICE SUPERVISOR - qualiaHamilton Islandsits in the heart of the Whitsundays, and its premier resort qualia, puts the wonders of the Great Barrier Reef right on your doorstep. Its sun-drenched northern aspect provides the ideal location to appreciate the passing beauty of each day, surrounding you with some of the most stunning and spectacular waters to be found anywhere in the worldThe qualia Front Office team plays an integral part in our guests experience, and due to unprecedented demand Hamilton Island has an opportunity for an experienced and polished Front Office Supervisor to join our professional and guest focused team.Your BenefitsSave money with subsidised furnished staff accommodationStaff perks - discounts on restaurants and activities!Fantastic work culture and supportive communityEnjoy living and working on the doorstep of the Great Barrier Reef!Your RoleOversee the day to day operations of the Front Office, assisting in co-ordinating arrival and departures, working alongside the porter teamLead the Front Office Team in delivering an exceptional customer serviceRespond to guests requests, enquiries & complaintsMentor, develop and support the Front Office teamAbout YouYou have a natural flair for service and superior communications skills. Impeccably-presented and well-spoken at all times you love what you do and do it well. You understand that great service requires team work and you offer support to your colleagues whenever requiredBe committed to building our best-in-class reputation for Australian hospitalityYou have confidence in leading the team in the absence of the managerYou are self motivated and confident in taking the initiativeYou must also have:Previous experience in supervising or managing a team, within a luxury hotel environmentQld open / unrestricted drivers licenceMust be eligible to obtain a Restricted Driver Authority (must have held driver licence for min 3 years continuous)A diploma or advanced diploma in Hospitality Management, or equivalent will be an advantage.About UsHamilton Island is the Whitsundays Premiere Island resort with 4 resort options, over 15 different dining and restaurant establishments, a championship golf course and a luxury Yacht Club. We have endless opportunities for passionate and enthusiastic candidates to grow and develop their careers in this premium resort environment.If you meet the criteria and believe you will be a positive member of the Hamilton Island community lets talk! Click ''Apply'' to be taken to our Hamilton Island Careers page www.hamiltonisland.com.au/careersHamilton Island is much more than a great place to work its an amazing career opportunity.Like us on Facebook: us on Linkedin: www.linkedin.com/company/hamilton-island #J-18808-Ljbffr