Join to apply for the Senior Partner Success Manager, eero role at AmazonJoin to apply for the Senior Partner Success Manager, eero role at AmazonGet AI-powered advice on this job and more exclusive features.DescriptionAt eero we pride ourselves on dedication to customers and our enterprise partners. Senior Partner Success Management is responsible for ensuring enterprise partners can onboard efficiently, escalate concerns easily, and ultimately deploy eero successfully to their customers. Along the way, we review partner requests, ensure eero teams are aligned on requirements, and drive cross-functional efforts to meet external commitments. We help our partners develop their eero deployment strategy, manage their purchase and promotion agreements, and drive business performance.DescriptionAt eero we pride ourselves on dedication to customers and our enterprise partners. Senior Partner Success Management is responsible for ensuring enterprise partners can onboard efficiently, escalate concerns easily, and ultimately deploy eero successfully to their customers. Along the way, we review partner requests, ensure eero teams are aligned on requirements, and drive cross-functional efforts to meet external commitments. We help our partners develop their eero deployment strategy, manage their purchase and promotion agreements, and drive business performance.Senior Partner Success Management is part of the Operations team at eero. This role also works closely with eeros Business Development, Product, Engineering, and Manufacturing Operations teams.Key job responsibilitiesSkillsSet the standard for how we work with partners, interpret their needs, and prioritize eero workflows dedicated to partner development. Specifically, were looking for the following skillsets:Partner Development: Acquire deep knowledge of customers vision, products, and objectives. Anticipate partner needs and resolve pain points. Identify and execute on revenue maximizing opportunities for both the partner and eero.Program Management: Own all facets of the partner success process for large, complex strategic accounts. Define and coordinate partners program requirements, including project management of non-standard partner needs. Coordinate product training and on-boarding of new partners. Accelerate partner deployments by identifying and facilitating expansion opportunities.Workflow Prioritization: Steer eero to focus its partner-related efforts on work that will have the biggest positive impact for partners. Balance customer needs and competing business priorities, look for opportunities for efficiency, automate repetitive work, and design scalable workflows.Strategic Guidance: Be a strategic advisor to eeros partners. Earn partners trust and influence their customer-facing technology strategy. Collaborate with cross-functional teams (e.g., Engineering, Product, Legal, Finance) to develop partner strategy and collaboration plans.Quantitative Analysis: Create and utilize reporting and analytics, data modeling, and business case analysis to identify opportunities for partners and ensure their objectives achieved.Basic QualificationsA Masters degree or foreign equivalent in business administration/management or related field and 3 years of experience in account management or business development. In the alternative, Bachelors degree or foreign equivalent in business administration/management, or related field and 7 years of experience in account management or business development.Tenured client facing experience managing and accelerating revenue across multiple accounts in a business development or account management role. Experience managing agreements and complex commercial negotiations.Excellent written and verbal communication skills. This individual must be capable of leading business reviews, and large group meetings with external partners and eero internal teams.Passionate and curious about technology. Has baseline knowledge of networking, software, and hardware. Is effective at explaining how technology works and overseeing technical problem solving.Enjoys rolling up their sleeves in a fast paced startup environment and getting things done.Able to work cross-functionally with many teams and multi-task with a sense of urgency.Impeccable attention to detail, follow-through, and resourcefulness.Willing to regularly travel to partner on-sites.Preferred QualificationsExperience selling hardware, software, and telecom services.Experience evaluating strategic partnership potential and agreement structuring.Experience using analytical, sales, and productivity tools including Microsoft Excel, Salesforce, Microsoft Office Suites, and Microsoft SharePoint.Experience with technical writing.Acknowledgement Of CountryIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.Company - Amazon Commercial Services Pty LtdJob ID: A2938868Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales, Advertising, and Business DevelopmentIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Amazon by 2xGet notified about new Partnerships Manager jobs in Brisbane, Queensland, Australia.Brisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia $105,000.00-$105,100.00 15 hours agoBrisbane, Queensland, Australia 6 days agoBowen Hills, Queensland, Australia 2 weeks agoInternal Business Development manager (QLD)Runcorn, Queensland, Australia 3 weeks agoRuncorn, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 5 days agoBusiness Development Manager - Trade & CommercialRocklea, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 6 days agoHospital Business Development Manager, Brisbane South, Swiss Dermatology CompanySouth Brisbane, Queensland, Australia A$120,000.00-A$145,000.00 2 weeks agoHospital Business Development Manager, Brisbane North, Swiss Dermatology CompanyBrisbane, Queensland, Australia A$120,000.00-A$145,000.00 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoHospital Business Development Manager, Brisbane North, Swiss Dermatology CompanyKedron, Queensland, Australia A$120,000.00-A$145,000.00 2 weeks agoBrisbane, Queensland, Australia 1 month agoHospital Business Development Manager, Brisbane South, Swiss Dermatology CompanyWishart, Queensland, Australia A$120,000.00-A$145,000.00 2 weeks agoBrisbane, Queensland, Australia 1 week agoParkinson, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 3 months agoBrisbane, Queensland, Australia 5 months agoBusiness Development Manager - Telco (Wholesale)Brisbane City, Queensland, Australia A$165,000.00-A$175,000.00 1 week agoBrisbane City, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia A$90,000.00-A$100,000.00 8 hours agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia A$70,000.00-A$100,000.00 6 days agoBusiness Development Manager - Healthcare SaaS (ANZ)Brisbane, Queensland, Australia 5 days agoSpring Hill, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 day agoBrisbane, Queensland, Australia A$70,000.00-A$80,000.00 4 days agoBeenleigh, Queensland, Australia 4 weeks agoWere unlocking community knowledge in a new way. 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Job Title
Senior Partner Success Manager, eero