Job Title

GovernancePermanent Full TimeStream A Level 5 $93,401Hervey BayAt Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together.What We Are Looking ForWere looking for an experienced complaints and information professional to join our governance team taking responsibility for our complaints and information handling and management system.What Your Day Will Look LikeReviewing and prioritising complaints in line with delegations and organisational prioritiesConducting thorough assessments and reviews of complaints and information requestsProviding well-researched recommendations and monitoring their implementationEnsuring compliance with council reporting obligations and legislative requirementsDelivering training to internal stakeholders to enhance knowledge and compliance practicesEngaging with different areas of local government to provide tailored governance supportPlease click here to view a full position description.What Youll Need For SuccessExtensive experience in handling administrative complaints and managing right to information and information privacy mattersStrong ability to interpret and apply legislationExcellent analytical, problem-solving, and decision-making skillsStrong research and report-writing capabilitiesA proactive and adaptable approach to learning across diverse local government functionsExceptional communication and interpersonal skillsBenefits Of Working With CouncilCommitted to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award. Click here to review our Employee Value Proposition.What We OfferValues based cultureEmployee discount shopping programProfessional developmentFlexible working arrangements including work from homeStudy assistance programNovated leasing24/7 access to Employee Assistance ProgramPaid maternity and paternity leavePaid emergency services leaveUniform subsidyYears of service rewardsApply NowApplications close 11pm on Monday 11th August 2025For further details please contact Debbie Vagias, Legal Liaison and Integrity Advisor, on debbie.vagias@frasercoast.qld.gov.au #J-18808-Ljbffr