Job Title

Join New Era Technology, where People Firstis at the heart of everything we do. With a global team of over 4,500 professionals, were committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.At New Era, youll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of worktogether.Deliver seamless sales and office operations through strategic support and efficient coordination.What is the rolePart-time, three days a week, onsite at our Newcastle office. This is a contract role - 12 months parental leave cover.As a Sales Support Specialist, you will provide sales support to the sales team including procurement, processing renewals and quote preparation. This role is also responsible for providing a broad range of administrative support services across finance, sales support, and general office functions.The following include but may not be limited to the responsibilities of the Sales Support Specialist:Provide administrative and sales support to the sales teamManage product quoting, ordering, receipting, and deliveryCoordinate small contract and license renewalsMaintain ConnectWise for tracking agreements, licenses, and sales activityMonitor and manage internal stock levels and stock movementsAssist with warranty claims and supplier communicationsSupport proposal, presentation, and tender preparationOrganize sales events, campaigns, and mail outsLiaise with suppliers regarding orders, deliveries, and backordersMaintain positive supplier relationships and escalate pricing/timing issues as neededConduct stock takes and stays updated on the latest technologiesGreet visitors and manage calls, office access, and suppliesCoordinate freight, stock, and vehicle logisticsSupport HR tasks, travel bookings, and event planningOversee property maintenance and admin processesPerform general office administration as neededWho we are looking forCandidates must possess a strong grasp of sales workflows and technical capabilities, as well as:At least 2 years of sales administration experienceExperience working in an MSP environmentBroad knowledge of IT infrastructureVendor Sales Certificates are a plusProficient in Microsoft OfficeAble to liaise with individuals at all levels of an organization and maintain strong relationshipsSelf-motivated and able to work independentlyHigh attention to detailAbility to manage time, prioritize tasks and meet deadlinesWhat we offerA friendly team environment with a strong technical support networkBroad range of options for training and developing your IT skillsOpportunity to work with the IT industry''s latest technologiesInternal career growth for high performers and IT super-starsCost price on products from our suppliersLunches and snacks providedReferral bonusNew Era Technology, Inc., and its subsidiaries (New Era we, us, or our) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (Solutions).View our Privacy Policy here in building your career at New Era Technology? Get future opportunities sent straight to your email.Apply for this job*indicates a required fieldFirst Name *Last Name *Email *Phone *Location (City) *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfHow many years of experience do you have as a Sales Support Specialist? * Select...What is your expected salary range? * Select...Where are you currently located? *How soon are you able to start? *Do you have an experience working in an MSP / IT environment? * Select...Do you have a Vendor Sales Certificates? * Select...Do you have an Australian Driver License? * Select...Which of the following statements best describes your right to work in Australia? * Select...Are you willing to relocate at Newcastle? * Select...What industry certification do you have that are relevant to the role? * #J-18808-Ljbffr