Job Title

At Visy, we love solving problems together.Spare Parts Inventory Controller & Customer Service CoordinatorJob no: 50023445Work type: Full Time, Fixed Term Full TimeLocation: Melbourne - NorthIf you are a results-driven and detail-oriented professional with strong accounting skills, we want to hear from you!Job Title:Spare Parts Inventory & Customer Service CoordinatorBe part of an innovative team that values collaboration and growthOutstanding long-term career pathways within a market leaderTake advantage of Career growth opportunitiesVisy is powering the circular economy, closing the loop between packaging, remanufacturing, and recycling. Over 75 years, we''ve grown to 7,000 employees and 150 global operations predominantly in Australia and New Zealand.We believe materials are not recycled until theyve been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics, and metals from households and businesses and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles, and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealands food and beverage packaging industry.Based on-site full-time in Essendon Fields, As Spare Parts & Customer Service Coordinator and you will maintain and assist with improvements of the business system (ServiceMax) to ensure the effective allocation of resources and spare parts to work orders and customer sales orders. You will be responsible for overseeing and ensuring that all customer requests for queries, sales orders are processed in a timely and accurate manner for all sales streams within the business units.What youll do:Key responsibilities include:Support inventory management by identifying and resolving issues.Keep inventory records accurate by checking stock transfers and cycle counts.Investigate and report any stock discrepancies.Raising of Purchase orders, including parts and services to customers through SAPData entry into a business-specific program (such as Servicemax, LGX, SAP)Customer Service: Establish, develop, and maintain positive customer relationships. Ensure the swift resolution of customer issues and complaints. Increase and maximise all sales opportunities through a high level of customer service.Research, Reporting & Analysis: Advanced understanding & use of sourcing techniques & processesTo be considered,you must have:3 years experience in a similar roleExcellent CMMS system knowledge (Preferably ServiceMax or SAP FSM)Strong MS Wordand ExcelcapabilitiesInventory control understandingSAP knowledge and experience, preferred, not essentialSalesforce knowledge and experience, preferred, not essentialTechnical backgroundForklift licence preferred, not essentialWhat youll love when you join us:Sustainability:Contribute to sustainability initiatives that are effective.Supportive Environment:Be part of a team that values safety, respect, and collaboration.Career Growth:Opportunities for further training and career advancement within the companyReady to make a difference? Apply now and be a key player in shaping our future!You will be required to meet Visys employment criteria, which will include a criminal history check.Advertised: 04 Jul 2025 AUS Eastern Standard TimeApplications close: 04 Aug 2025 AUS Eastern Standard Time #J-18808-Ljbffr