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EOI: Service Manager / Advisor Lead with Impact in Dalby!Black Truck & AGDalby, QLD | Full-Time | Immediate Start AvailableWere seeking expressions of interest from motivated and experienced individuals ready to take the next step in their automotive service career. Whether youre a seasoned Service Manager or a standout Advisor looking to step up, this hybrid role offers the best of both worlds leadership, customer interaction, and the satisfaction of running a smooth and efficient service department.About the Role:As a key member of our Dalby team, youll oversee the daily operations of the service department while maintaining a strong customer-facing presence. Youll manage service bookings, lead the team, drive performance, and ensure our customers receive an exceptional experience every time.Key Responsibilities:Oversee and coordinate the daily operations of the service departmentLead, support, and motivate workshop and front-of-house service staffSchedule, manage, and confirm service bookingsGreet customers, log job details, and accurately communicate service needsMonitor workflow to maximise efficiency and customer satisfactionLiaise between technicians and customers, ensuring clear communicationEnsure timely updates on repair progress, timelines, and costsHandle customer concerns with professionalism and a solutions focusReview and approve service reports, invoices, and warranty claimsMaintain compliance, quality assurance, and workplace safety standardsAbout You:Previous experience in a Service Advisor or Service Manager roleStrong communication and organisational skillsProven leadership qualities or the desire to step into a leadership positionHigh attention to detail and ability to prioritise under pressureSolid knowledge of automotive systems and service processesA customer-first mindset and a professional approachSound computer and admin skillsValid drivers licence (essential)Whats on Offer:Competitive wages + performance incentivesOpportunities for advancement and professional trainingA family-owned business with a down-to-earth cultureSupportive team and approachable leadershipStaff discounts on parts, services, and equipmentWork with multiple trusted franchises and products Express Your Interest Now!If this sounds like the next step in your career or youre ready to return to a leadership role in a dynamic branch, wed love to hear from you. Submit your EOI or resume to:pmoran@blacktruckandag.com.au For more info, call:07 4679 8600 #J-18808-Ljbffr