Skip to Main Content

Job Title


Switchboard Administrator


Company : North West Hospital and Health Service


Location : Mount Isa, Queensland


Created : 2025-08-01


Job Type : Full Time


Job Description

This is your opportunity to contribute to our vision of creating:Pathways to better healthfor our North West communities.North West Hospital and Health Service (HHS)Unique locationsFriendly communitiesRegional, rural and remote $$$ incentivesTemporary full time, 12 monthsWorking with usTax savings through salary sacrificing options are also available.We offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.Professionally , our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.PLUS access to the Training, Education and Professional Development Incentive funds.The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.Affectionately known as the oasis of the outback,'' Mount Isa represents over 50 nationalities which give the city a unique cosmopolitan flavour. People enjoy living in this modern community, with restaurants, excellent health care, shopping, churches, clubs, service clubs and social activities. You will love the yearly carnival of festivities and celebrations including the Mount Isa Rodeo.The Traditional Owners of the area are the Kalkadoon people.Mount Isa is a great place to live and work!About The RoleAs the first point of contact for many callers, this role is responsible for providing a professional, courteous, and efficient switchboard service to hospital staff, patients, and the wider community. You will ensure all incoming calls are managed promptly, accurately, and with empathyfacilitating clear and timely communication across hospital departments. This role plays a key part in supporting the safe and effective operation of the hospital by accurately transferring calls, responding to enquiries, and initiating communication protocols, including emergency response procedures.Your ability to manage multiple tasks under pressure, while maintaining a calm and helpful manner, will be essential to delivering a high standard of customer service.RequirementsThis role requires availability for shift work across a 7-day roster, between the hours of 7:00am and 11:00pm.Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, Tuberculosis and Influenza.A period of probation may apply.Interested?Download the Role Description for further information and application / interview preparation.Apply ONLINE: Bronwyn Munokoa on (07) 4764 1278.Applications close: Wednesday, 06 August 2025.Occupational group Administration #J-18808-Ljbffr