About the roleWe are seeking an experienced Operations Manager to join our fast-paced removals company, Ryder Transport & Logistics Pty Ltd, based in Mudgeeraba, Queensland. In this full-time permanent role, you will play a pivotal part in overseeing and streamlining our day-to-day operations, ensuring we continue to deliver an exceptional customer experience.What you''ll be doingManage and coordinate all operational activities, including scheduling, logistics, and resource allocationOversee the performance of our removal teams, driving productivity and efficiencyIdentify and implement process improvements to enhance operations and customer satisfactionLiaise with clients to understand their needs and ensure timely and accurate service deliveryManage health and safety compliance, including the implementation of safety protocolsLead, coach and develop a team of operational staffCollaborate cross-functionally to optimise workflow and communicationProvide regular reporting and analysis to the senior management teamWhat we''re looking forMinimum 2 years'' experience in a similar operations management role, preferably within the removals or logistics industryStrong problem-solving and decision-making skills with the ability to think strategicallyExcellent organisational and time management skills with the capacity to multitaskProven track record of leading and motivating teams to achieve operational targetsFamiliarity with health and safety regulations and procedures in the removals industryOutstanding customer service orientation and communication skillsAdaptable and resourceful with a commitment to continuous improvementWhat we offerAt ''Ryder Transport, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits including:Opportunities for career development and progressionFlexible work arrangements to support work-life balanceComprehensive health and wellbeing programsDiscounted removal services for employees and their familiesA collaborative and inclusive company cultureAbout us''Ryder Transport, is a leading provider of residential and commercial removals services in Southeast Queensland. Established in 2010, we have built a reputation for delivering reliable, efficient and customer-focused relocation solutions. Our dedicated team of professionals takes pride in ensuring a smooth and stress-free moving experience for all our clients.Apply now to join our dynamic team as our new Operations Manager and be a part of our continued growth and success.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as an operations manager? How many years'' experience do you have in the logistics, freight & delivery services industry? Do you have experience working with logistics, freight & delivery services? Have you worked in a role which requires a sound understanding of OH&S/WHS? Do you have customer service experience?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as an Operations Manager #J-18808-Ljbffr
Job Title
Operations Manager