Job Title

Go back Mersey and West Lancashire Teaching Hospitals NHS TrustWard Clerk Critical Care UnitThe closing date is 29 July 2025An exciting opportunity has arisen on the Critical Care Unit for a Ward Clerk to join our busy but friendly 15 bedded ward.We are looking for an enthusiastic and energetic individual, who works well under pressure, is keen to learn, is a great team player but is self motivated and can work independently when needed.You will need to be professional, understand the need for care, consideration and respect for all.Excellent communication skills are essential.Main duties of the jobWe have a large multi-professional team who are committed to delivering highest quality of care to our patients with the support of our essential Administrative staff.The successful applicant will be responsible for a variety of duties including answering telephone calls, recording patient admissions, transfer & discharge using electronic systems, filing hard copy documentation, managing Medical & Nursing notes.As a Ward Clerk you are often the first point of contact for visiting families, these duties will require tact and diplomacy.Previous ward clerk experience is desirable but not essential as full training will be given.About usMersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.We strongly believe that the communities we serve should all have access to Five Star Patient Care.Our Services:Acute CareProviding emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.Primary CareProviding primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.Community ServicesProviding adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.Specialist Regional ServicesWe provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.Achievements:o Rated Outstanding by CQC Inspection August 2018o Top 100 places to work in the NHS (NHS Employers & Health Service Journal)o National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship ProgrammeJob responsibilitiesPlease ensure you have read through the attached Job Description and Person Specification before submitting your application.Advertising date: 15th July 2025Closing date: 29th July 2025Shortlisting date: 30th July 2025Proposed Interview date: TBCPlease note, this post may close earlier than advertised if a sufficient number of applications are received.Person SpecificationQualificationsGood general education to GCSE standardComputer course, IE ECDLKnowledge & ExperienceComputer knowledge / keyboard skillsPrevious NHS experienceExperience in an administrative postAbility to process and store informationSkills & AbilitiesGood written and verbal communication skillsAbility to work effectively as both an individual and as a teamAbility to plan, monitor and organise own workloadAbility to deal with the public, relatives in a calms and effective manner.OtherRole involves sitting, standing, and walkingRole involves delivering to other departments l.E referrals, case notes.Involves ability to take telephone calls with enquiries and relay accurate information/ messages.On rare occasions can be subjected to distressing or emotional circumstances.Working in a clinical Department.Working in a fast-paced environment.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer nameMersey and West Lancashire Teaching Hospitals NHS Trust24,465 a yearper annum (pro rata for part time) #J-18808-Ljbffr