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Join to apply for the Key Account Coordinator role at Heidelberg Materials Australia6 days ago Be among the first 25 applicantsJoin to apply for the Key Account Coordinator role at Heidelberg Materials AustraliaGet AI-powered advice on this job and more exclusive features.Regional Key Account Coordinator -SRThe Regional Key Account Coordinator plays a crucial role in ensuring positive experience for key customers within their respective region. Drives focus on customers who are strategically important to the region, aiming to enhance customer retention, increase volume/share of wallet, and drive revenue growth (aligned to the regional commercial strategy). This will be achieved delivering on essential tasks and region-specific responsibilities to enhance the overall customer experience.Regional Key Account Coordinator -SRThe Regional Key Account Coordinator plays a crucial role in ensuring positive experience for key customers within their respective region. Drives focus on customers who are strategically important to the region, aiming to enhance customer retention, increase volume/share of wallet, and drive revenue growth (aligned to the regional commercial strategy). This will be achieved delivering on essential tasks and region-specific responsibilities to enhance the overall customer experience.Key ResponsibilitiesReduces variation from preplan to actual cycle times through effective customer orderbook planning and engagementMonitors and proactively assists in the reduction of onsite truck waiting times whilst improving on-time delivery (in accordance to supply agreements)Monitors and reduces late loads to Key Account Customers and projects through proactive communication with allocations team, sales team and customer.Review forward orders for Key Account Customers and ensures orders are set-up accurately and in-line with customer expectations. Proactively seek to have these orders confirmed well in advance where possible.Identify and collaborate with regional stakeholders to remove future day ghost/dummy orders where possibleReview and maintain geofences for key projects and ensure they are set-up to maximise system efficiency relating to service deliveryRegular face to face or virtual meetings with Sales to discuss current projects, critical pours, forecast volumes and target customersFrequent communication and timely updates to key CSC and internal stakeholders for major pours/customersAnalyse and report on Key Account Customer pours performance to identify opportunities to improve for both Heidelberg Materials and the customerProactive communication with nominated customers for:Confirmation of future order requirementsOn-the-day order updatesPost pour feedbackProvide detailed summary of progress through a monthly concise report.Ensure region specific tasks and projects are addressed in a timely mannerSkills And CompetenciesHigh passion for customer/sales and good at follow-upsProficient in various software applications and ERP systemsStrong influencing abilityStrong attention to detail and accuracyStrong planning and organisational skillsAbility to multi-taskPossess a good degree of process/task orientationExperienceCustomer facing orientated environment preferred>2 years allocator experience desirable but not requiredIf you are detail-oriented and passionate about supply chain management and customer service, we encourage you to apply!Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesWholesale Building MaterialsReferrals increase your chances of interviewing at Heidelberg Materials Australia by 2xGet notified about new Key Account Coordinator jobs in Pinkenba, Queensland, Australia.Brisbane, Queensland, Australia A$88,000.00-A$89,500.00 1 week agoHemmant, Queensland, Australia 1 week agoWest End, Queensland, Australia 4 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 day agoBrisbane City, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoFortitude Valley, Queensland, Australia 5 days agoHemmant, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 18 hours agoKey Account Manager - Laboratory SolutionsBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 6 hours agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 1 week agoExecutive Assistant to Director of Franchise Operations APACFortitude Valley, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 5 days agoTeam Leader, Electorate Office Service Coordination UnitBrisbane, Queensland, Australia 12 hours agoSouth Brisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 1 week agoInternational Support Officer - DE InternationalBrisbane, Queensland, Australia 1 week agoCommercial Administrator - Site Based Brisbane - Greater BrisbaneEight Mile Plains, Queensland, Australia 2 weeks agoExpression of Interest - UQ Temps Administration OpportunitiesSt Lucia, Queensland, Australia 2 hours agoAdministration Officer - Casual Talent PoolBrisbane, Queensland, Australia 2 weeks agoNarangba, Queensland, Australia 1 day agoSouth Brisbane, Queensland, Australia 5 days agoLoganholme, Queensland, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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