Job Title

Step into a leadership role where every decision you make directly enhances the lives of people with disabilities and their families. As Support Operations Manager at Blossom Support Services, you will lead with heart and purpose - overseeing a small team throughout daily operations, guiding staff with empathy, and ensuring that participants feel heard, supported, and celebrated.Our work is grounded in Adventure, Connection, Respect, and Creativity. We believe in going beyond standard supports to create experiences that inspire growth and belonging. In this role, youll nurture a positive team culture, build trust with families, and ensure services are delivered with the dignity and quality every participant deserves.If youre a skilled communicator, thrive in dynamic environments, and want to make a lasting impact on your community, this role is your opportunity to lead change and shape meaningful outcomes.This senior leadership position oversees daily operations, participant services, and staff coordination across Adelaide. You will lead rostering, program planning, participant onboarding, and compliance with NDIS Practice Standards, while also managing the Respite House and supervising the Program & Rostering Coordinator.Key responsibilities include:Leading participant onboarding, case management, and support planning.Supervising and developing the Program & Rostering Coordinator and team leaders.Overseeing weekly rostering and program schedules to ensure continuity of supports.Managing HR processes, onboarding performance reviews, and staff professional development.Ensuring compliance with WHS, NDIS Quality & Safeguarding Standards, and internal SOPs.Implementing and monitoring Positive Behaviour Support strategies and restrictive practice reporting.Providing fortnightly operational updates to the executive team.What Were Looking ForTertiary qualification in Disability, Social Work, Human Services, or related field.35 years leadership experience in disability, health, or community services.Strong knowledge of the NDIS, SCHADS Award, and compliance requirements.Demonstrated ability to manage teams, resolve complex participant issues, and balance operational demands.Excellent communication skills and digital literacy.Current DHS Working with Children Check, NDIS Worker Screening, and First Aid/CPR.How to ApplySubmit your application via Seek, including a cover letter and CV outlining your leadership experience and alignment with Blossoms values. For enquiries, contact us at [emailprotected] .Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a Support Operations Manager? Do you have a current Working With Children (WWC) Check? Do you have a current Australian driver''s licence? Do you have a current Police Check (National Police Certificate) for employment? Do you own or have regular access to a car?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr