Job Title

Add expected salary to your profile for insightsAs a leading distributor to the exciting & fast-paced hospitality industry, Reward Hospitality are game changers in their space. With 30+ locations nationwide, Reward Hospitality offers a full-service solution to our customers with an unmatched product, service & digital offering.At our centre, were a large company with a very personal, small business feel. Our friendly community spirit is something that influences our day-to-day operations & our close-knit team are passionate about our business, and we are passionate about them too. We provide comprehensive training for staff to grow in their current roles and invaluable opportunities to build long term careers within Reward Hospitality.Joining the Reward Hospitality family would give you the opportunity to get involved in the exciting & ever evolving world of hospitality, aged care, healthcare, education & mining industries. Our products are globally sourced, high quality, competitively priced, and our team are committed to designing, sourcing and delivering the very best products and service to our customers. At every level of our company, youll be working with talented & experienced individuals, in an inspiring, creative and energetic work environment.The OpportunityWe areseeking a dynamic and self-motivated Outbound Account Manager with a strong knowledge of the hospitality industry to join our expanding Sales Team. This role requires a Sales professional whoisfast paced, motivated and driven to succeed. You need to have theability to manage a diverse product portfolio and have thedesire to network and develop this territory by enhancing existing relationships and creating growth opportunities via business development and Account Management.This is a full time phone based position working Monday to Friday based at our Yatala head office with 2 days a week work from home opportunities once training requirements fulfilled. Were located in a convenient location with a fantastic team culture.What youll be doingOutbound customer callingMaintain existing account relationships by making outbound and receiving inbound calls to manage customer requirementsResponsible for managing the Customer base and profitability within multiple territories in conjunction with a Field Sales RepresentativeGrow sales through organic growth and new business opportunitiesOn boarding new customers using our online access toolsFollowing up on leads provided from internet enquiries & customer serviceProvide high level customer service, follow up and after sales supportQualifying new business via warm sales leads generated by online and marketing campaignsRe-engaging open accounts who have not yet traded with Reward HospitalitySelf-sufficiency with administration including; data entry, quotations, product research, credits & RA''sAchieve set KPI''s relating to outbound call volumes, sales and gross profit budgetsEstablishing and maintaining strong relationships with internal and external customersIdentifying customer needs and providing solutions to ensure a positive customer experienceWhat we are looking forA minimum of 3years experience in a similar outbound phone sales roleSkills, knowledge and the drive to meet and exceed your sales,GP budgets and daily KPI''sStrong sales/business development acumen and confidencespeaking tosenior decision makers of large and smaller organisationsStrong communication, persuasion and negotiationskillsProfessional telephone manner and skilled in using professional sales techniquesTo be customer service focused and have the ability to buildstrong relationships and be solutions orientatedStrong planning, organisational and time management skillsTo be able to meet strict deadlines and manage time frames for sales reporting, quotes, tenders, appointments, call cyclesKnowledge and skills using PRONTO or similar platform and intermediate Microsoft OfficeProduct knowledge gained from working in the hospitality, healthcare or catering IndustryThis is a fantastic opportunity to join our company in a role that will offer rewarding challenges and exciting opportunities. If you enjoy working in a culture that is professional, collaborative and one where you can make a difference, then this is the place for you!Why work for Reward Hospitality?We are a forward thinking established business with strong values and we believe our staff are key to our success. We are passionate about providing a productive and safe environment with good facilities. We value the personal development of all staff, and there are many opportunities for you to grow within our business.Ability to take part in Work-From-Home Thursday & Fridays once initial training requirements have been fulfilledAbility to undertake training and study opportunitiesA friendly and supportive team environmentGood Work/Life BalanceStaff discounts on our productsOnsite parkingIf you are interested, we''d love to hear from you!To apply, please click the ''Apply Now'' button to submit your cover letter and resumeHow do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have in a client services / account management role? Do you have experience working towards targets and KPIs? What''s your expected annual base salary? What experience do you have with cold/warm lead conversion? Have you had experience selling any hospitality, healthcare and catering products or dealing with customers who purchase these items? What does a positive team culture mean to you and how do you contribute to this?Reward Hospitality is Australia''s largest distributor of non-food consumables to a range of industries such as hospitality, catering, health & aged care, education, contract cleaning, mining & construction. Reward operates out of 18 sites across Australia and is owned by The E.CF Group, based in Paris. The E.CF Group was incorporated in 1880 and has developed into Europe''s leader in the distribution of small Equipment, Tabletop, Kitchenware and Consumables to the mid to high end Food Service customers across France, Belgium, Luxemburg, Switzerland, northern Italy and more recently branched out into Morocco, Dubai and Australasia. The E.CF Group including Reward Hospitality employs 1,350 staff and its economical turnover (including franchised stores and affiliates) is in excess of $400m pa. Reward Hospitality''s national capability is unmatched and it takes pride in its unique offering to the Australian market setting new benchmarks for the rest of the industry to aspire too.Reward Hospitality is Australia''s largest distributor of non-food consumables to a range of industries such as hospitality, catering, health & aged care, education, contract cleaning, mining & construction. Reward operates out of 18 sites across Australia and is owned by The E.CF Group, based in Paris. The E.CF Group was incorporated in 1880 and has developed into Europe''s leader in the distribution of small Equipment, Tabletop, Kitchenware and Consumables to the mid to high end Food Service customers across France, Belgium, Luxemburg, Switzerland, northern Italy and more recently branched out into Morocco, Dubai and Australasia. The E.CF Group including Reward Hospitality employs 1,350 staff and its economical turnover (including franchised stores and affiliates) is in excess of $400m pa. Reward Hospitality''s national capability is unmatched and it takes pride in its unique offering to the Australian market setting new benchmarks for the rest of the industry to aspire too.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr