Job Title

1 day ago Be among the first 25 applicantsThe RoleAs a Technical Writer you will be part of a team of Writers and all-rounders working on delivering and implementing our new Knowledge Hub. Project Oracle is an organisation-wide Technology-led initiative to deliver Auto & Generals Knowledge Hub. The Knowledge Hub will contain A&Gs insurance product and core operational content and documentation.Brief DescriptionTechnical WriterThe RoleAs a Technical Writer you will be part of a team of Writers and all-rounders working on delivering and implementing our new Knowledge Hub. Project Oracle is an organisation-wide Technology-led initiative to deliver Auto & Generals Knowledge Hub. The Knowledge Hub will contain A&Gs insurance product and core operational content and documentation.It will utilise Confluence as the central navigational tool and content storage repository, and link to other approved applications and tools for key content not suitable for Confluence. At the completion of the project the Technology Technical Writing team will continue to maintain the framework, workflows and work with the business to ensure that we have meaningful and to the point content for all users.You will need to work closely with SMEs and end-to-end teams across the business to help improve documentation quality, and relevance.Additionally, you will consolidate existing documentation, produce fresh content, and ensure quality standards are adhered to moving forward..Your New TeamYou''ll be part of a collaborative and focused technology team working on major transformation projects. The team is passionate about high-quality documentation and values clear communication, consistency and efficiency. Youll contribute to shaping documentation standards across the business.Key ResponsibilitiesOrganise, review, and improve existing documentationDevelop templates for guides, runbooks and technical documentsCreate new technical content in collaboration with subject matter expertsEnsure adherence to documentation review and publishing processesGuide teams on content best practicesManage and maintain content within Confluence and Google DocsQualifications & ExperienceProven experience in technical writing or a closely related fieldStrong knowledge of Confluence, Jira and Google DocsAbility to translate complex technical language into clear, concise documentationSkilled in working with subject matter experts to extract and structure technical contentExcellent written and verbal communication skillsExperience developing internal templates and content structuresComfortable working independently and managing competing deadlinesOur PerksLocation ToowongClose to a variety of public transport and easy parking options, the Toowong office has excellent end-of-trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.Hybrid Work: Work from home 2 days a week, with our office located in ToowongExtra Leave: Paid ''ME'' day, a paid volunteer day, and the option to purchase additional leaveDevelopment Opportunities: Access to internal programs and online coursesEmployee Discounts: Discounts on Budget Direct insurance productsReward and Recognition: Celebrate high performance with recognition, rewards and incentivesOnsite Facilities: End-of-trip facilities and private spaces for nursing mothersGet Social: Participate in vibrant social and community activities including annual celebrationsAbout UsAuto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.Our range of general insurance products including Car, Motorcycle, Home, Contents, Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands including ING, Qantas, Virgin Money and Coles Insurance.Were excited about the future and were always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australias best insurer. If this sounds like you, apply today.Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.If you''re ready to make a significant impact and thrive in a growing business, apply now. Auto & General is committed to fostering an inclusive and diverse workplace where everyone can succeed.Note: Recruitment agencies are kindly asked to refrain from sending unsolicited resumes. Auto & General is not responsible for any fees related to unsolicited resumes.Requirementssee aboveSummarysee aboveSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketing, Public Relations, and Writing/EditingIndustriesInsuranceReferrals increase your chances of interviewing at Auto & General Australia by 2xTechnical Author (multiple roles and seniority levels)Brisbane, Queensland, Australia 7 months agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 6 days agoFreelance English Content Writer - AI TrainerBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 days agoreelance English Content Writer - AI TrainerBrisbane, Queensland, Australia 1 week agoMilton, Queensland, Australia 4 hours agocontent writer - electrical / engineering (renewable)Brisbane, Queensland, Australia 1 day agoInstructional Designer (2 Positions Available)Brisbane, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 6 days agoBrisbane City, Queensland, Australia 6 days agoRTO INSTRUCTIONAL DESIGNER (ENTRY LEVEL)Brisbane, Queensland, Australia 5 days agoMount Gravatt East, Queensland, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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