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Job Title


Customer Success Specialist - Entry Level


Company : Windcave


Location : Melbourne, Victoria


Created : 2025-08-01


Job Type : Full Time


Job Description

Customer Success Specialist - Entry LevelCustomer Success Specialist - Entry LevelImagine selling products and services in an industry that embraces change and innovation, a company that impacts and grows customer experience for businesses and platforms alike. Now imagine working in the payments technology industry for a market leading company.Windcave is based in Auckland and has operations stretched across the globe, we work on complex projects that focus on the entire payments chain from the design and manufacture of payment terminals to payments as a service (PaaS) software with Bank beating financial services being our most recent innovation.Our Melbourne office is looking for entry level candidates who love to sell, succeed and grow. Because thats what we do.Graduates - If you are a recent graduate in business or IT and looking to get started, we would definitely want to help you kick start your career!Position Attributes:Interested and willing to learn about payment technology sectorIs enthusiastic about representing a high-growth, market leading, professional companyHas integrity and is highly motivated to achieve great rewardsKey responsibilities includeManaging accountsOnboarding business accountsInform and educate customers about products and featuresUpsell/cross-sell new services to existing customersSupport and collaborate with cross-functional teamsRegularly report on key accomplishments and monitor key metrics to identify areas for improvementRole Requirements:Dynamic personality and high-energy with a go getter attitudeAbility to learn new product knowledge rapidlyExcellent written and oral communications skillsWell presentedDesire to actively contribute to a fun environment and be part of successful teamIntermediate knowledge with Microsoft Office tools (Word, Excel, CRM, PowerPoint)Awareness of the payments industry, issues, competition and trends would be an advantage but not compulsorySend us your CV if you are keen to explore your options with Windcave!Windcave thanks all applicants in advance, as only those shortlisted will be contacted.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionReferrals increase your chances of interviewing at Windcave by 2xGet notified about new Customer Success Specialist jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 2 weeks agoCremorne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 hours agoMelbourne, Victoria, Australia A$80,000.00-A$90,000.00 1 month agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 3 weeks agoCremorne, Victoria, Australia 3 months agoCustomer Success Manager, CHRO SpecialistMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia A$80,000.00-A$100,000.00 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoCustomer Success Manager, Senior ManagerMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 20 hours agoClient Experience and Retention SpecialistMelbourne, Victoria, Australia A$100,000.00-A$100,000.00 2 weeks agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 months agoCustomer Success Consultant Training Specialist VICMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia A$75,000.00-A$80,000.00 3 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr