Job Title

Accor Darwin, Northern Territory, Australia3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Company DescriptionCooinda Lodge Kakadu is a unique resort nestled in the heart of Kakadu National Park, Northern Territory, Australia. Managed by Accor in partnership with the Gagudju Association, it offers guests a gateway to explore the UNESCO World Heritage-listed park. The lodge provides a variety of accommodations, including lodge rooms, eco-tents, and camping sites, along with amenities such as two swimming pools, restaurants, bars, a general store, and access to Yellow Water Cruises and the Warradjan Cultural Centre.You must have the legal right to work in Australia to be considered for this role.Job DescriptionSupervise daily front office operations, ensuring smooth arrivals, departures, and guest enquiries.Lead by example in delivering exceptional guest service, embodying Accors Heartist culture and values.Assist with the training, coaching, and empowerment of Front Office team members.Ensure compliance with hotel policies, procedures, and Accor brand standards.Handle guest complaints and special requests professionally and efficiently.Support financial performance by adhering to cash handling and accounting procedures.Promote Accors offers, services, and facilities to guests.Maintain a safe and healthy work environment, supporting Accors Workplace Health & Safety and Planet 21 environmental initiatives.QualificationsMinimum 1-2 years experience in Front Office operations, preferably in a supervisory role.Hospitality qualifications and strong computer/system skills (Opera experience desirable).Excellent communication, interpersonal, and leadership skills.Ability to work a flexible 7-day roster, including weekends and public holidays.Multicultural awareness and a passion for delivering outstanding guest service.Strong personal integrity, initiative, and the ability to work independently.Additional InformationCooinda Lodge Kakadu, Hotel Franchised, offers a unique opportunity to work in one of Australia''s most iconic locations, surrounded by natural beauty and rich cultural heritage. We provide staff accommodation and meals on-site, ensuring a comfortable and supportive work environment. Join our team and be part of an unforgettable experience in the heart of Kakadu National Park.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeTemporaryJob functionJob functionOtherIndustriesHospitalityReferrals increase your chances of interviewing at Accor by 2xGet notified about new Front Office Supervisor jobs in Darwin, Northern Territory, Australia.Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr