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Join to apply for the End Of Life Program Lead role at BaptistCare5 days ago Be among the first 25 applicantsJoin to apply for the End Of Life Program Lead role at BaptistCareGet AI-powered advice on this job and more exclusive features.End Of Life Program Lead - Central Coast & Hunter497384Central Coast, NSW, AustraliaGosford, NSW, Australia, 2250Hunter region, NSW, AustraliaLake Macquarie, NSW, AustraliaMorisset, NSW, Australia, 2264Newcastle, NSW, AustraliaToronto, NSW, Australia, 2283Tuggerah, NSW, Australia, 2259Woy Woy, NSW, Australia, 2256Wyee, NSW, Australia, 2259Show More Show LessMax Term Full-TimeEnd of Life Program Lead Home CareBaptistCare is one of Australias largest providers of home care and at the forefront service quality and innovation. We have an exciting opportunity for a dynamic and enthusiastic End-Of-Life Program Lead to join our BaptistCare at Home team supporting the Central Coast and Hunter regions.The Final Footprints Program: End-of-life Care Coordination Service is a program, implemented in partnership with the Hunter New England and Central Coast Primary Health Network (PHN). The program offers care coordination and assistance in navigating services for individuals with a palliative diagnosis during their end-of-life phase, with the goal of enabling them to receive care that supports dying at home, while ensuring high-quality care and support tailored to their specific needs. We are excited to be expanding this programs reach and team beyond the initial roll out to Newcastle LGA, into Lake Macquarie and the Central Coast as part of being funded for a second year.About The RoleAs the End-Of-Life Program Lead, you are responsible for further developing, coordinating, leading the team (two Care Facilitators) and delivering the program. Additionally, you will provide end-of-life care coordination services to eligible clients as a member of the delivery team.Your excellence in program development, team leadership, and client care will foster a culture of best practice, innovation and continuous improvement. This approach aims to ensure that individuals living with a palliative diagnosis receive the highest-quality care and support tailored to their specific needs.This is a 1-year fixed-term, full-time role based primarily working from home. Travel to clients in the Hunter and Central Coast region and occasional visits to our Morisset Home Care Office are required.A Typical Day Will IncludeNurturing existing referral pathways while partnering with the PHN to pioneer and establish new referral pathwaysProviding administrative oversight of the program, including monitoring referral intake and referral allocation to the teamAchieving Key Performance Indicators (KPIs) and implementing strategies to address any variancesMonitoring program budgets and expenditure to ensure compliance with financial requirementsLeadership of the team of Care Facilitators (2), including providing mentoring, supervision and clinical guidance, as requiredHome visiting clients in the community who have been referred for End of Life Program case management and servicesParticipating in the development, implementation and evaluation of services and programs that meet clients individual needsImplementation of best practice and evidence-based approaches for care including working closely with a multidisciplinary teamDelivering a timely, professional response to customer feedback and complaints and actively assisting with addressing and resolving these mattersWhat do we need from you?You will need to be comfortable working on your own in the community, have excellent verbal communication skills and have an empathetic, warm and compassionate manner.The capacity to work occasional evenings and weekends to accommodate program needs is desirable (time in lieu is applicable to any out of hours work).This Role Does Require You To HaveMinimum 3 years post-graduate experience in palliative care and aged careBachelors Degree or Diploma of Community Services (Service Coordination), or Diploma of Community Services (Case Management), or equivalent qualification. A Registered Nurse qualification with AHPRA registration is desirable.Experience with team leadership, program development, planning, and implementationA comprehensive understanding of the needs of older Australians with life-limiting illness, and the process to access end-of-life services within the Primary Health Network and in the communityProven experience actively fostering positive working relationships and have local community connections, or an ability to leverage connections with the target populationProven experience in operating within funding constraints and achieving service delivery objectives within government program guidelinesExperience with managing and implementing continuous quality improvement systems and projectsA commitment to implementing a client centred approach with people from a diverse range of backgrounds and life experiencesResponsible for all reporting for the program, in accordance with contractual requirementsHigh level communication skills, including the ability to communicate effectively with a broad range of peopleProven high level organisational abilitiesDemonstrate an understanding and appreciation of BaptistCares Christian identity and promote the organisations values through interactions at workCurrent unrestricted drivers licenceTo support your wellbeing and career growth, BaptistCare offers:A hybrid working arrangement, visiting clients, and working from home. You will be supplied with a mobile phone, laptop, computer monitor, keyboard, mouse and printer.Salary packaging which can increase your take-home pay + novated leasing options + meal and entertainment cardDedicated learning and development teams and programs to support your ongoing professional development and career pathwaysAccess to Employee Assistance Programs including counselling support and wellness programs.About us:We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve.We strive to deliver care as it should be with people right at the centre.If you have further questions, please email mytalent@baptistcare.org.au for a confidential discussion with one of our Talent Acquisition Partners.Applicants are advised to apply promptly as applications may be reviewed before the closing date. The closing date is subject to change without notice.Successful candidates will undergo various background checks, including a Nationally Coordinated Criminal History Check, reference checks, and, if applicable, a pre-employment medical.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionConsulting, Information Technology, and SalesIndustriesNon-profit OrganizationsReferrals increase your chances of interviewing at BaptistCare by 2xGet notified about new Program Lead jobs in Central Coast, New South Wales, Australia.Morisset, New South Wales, Australia 3 weeks agoGosford, New South Wales, Australia 5 days agoCentral Coast, New South Wales, Australia 1 month agoTherapeutic House Supervisor - Central CoastCentral Coast, New South Wales, Australia 5 days agoGHD Undergraduate Program - Newcastle & Northern NSW - Expression of InterestTuggerah, New South Wales, Australia 5 days agoGosford, New South Wales, Australia 9 months agoOccupational Therapist Grad Program 2026 EOICentral Coast, New South Wales, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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