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Job Title


Guest Experience Host Team Leader


Company : Travel Leisure Co.


Location : Gold Coast, Queensland


Created : 2025-08-01


Job Type : Full Time


Job Description

Join to apply for the Guest Experience Host Team Leader role at Travel + Leisure Co.1 month ago Be among the first 25 applicantsJoin to apply for the Guest Experience Host Team Leader role at Travel + Leisure Co.We Put the World on VacationTravel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.We Put the World on VacationTravel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Go where opportunity is always onIf you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Surfers Paradise Team as a Guest Experience Host Team Leader today!How Youll ShineAs a Guest Experience Host Team Leader, you will play a key leadership role within the sales team, with a strong focus on training, mentoring, and developing our GEH team to meet and exceed performance targets. You will be responsible for the day-to-day operations of the front desk, including greeting and registering owners and guests, managing bookings, and providing information on local area attractions. In this role, you will also assist the Front Office Manager with administrative duties, reporting, and communication tasks.You will draw on your proven ability to drive results in a sales environment, using your coaching and leadership skills to elevate the performance of your team. Your field marketing experience and customer-centric approach will help ensure our guests receive a warm, professional, and memorable experience from check-in to check-out.How Youll Be RewardedBuild your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:Professional development fundingDiscounted hotel stays across Australia, Fiji, New ZealandSubsidised private health cover (upon successful completion of probation)What Youll BringTo be successful in this role, you will be:Previous experience within a similar hotel positionProven ability to achieve targets in a GEH or similar sales-focused roleGenuine passion for customer service and the local areaExcellent communicator with strong interpersonal skillsAbility to lead, motivate, and mentor a team to successEnthusiastic, self-motivated and positive individualImmaculate presentation and professional grooming standardsHigh levels of computer literacyPrevious experience with a PMS system (Hirum, Fidelio, Opera etc) advantageousHave the ability to recognize and solve problems in the workplaceAbility to work a flexible schedule, including nights, weekends, public and school holidays.Where You''ll Begin Your JourneyAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We''re always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We''re always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesHospitalityReferrals increase your chances of interviewing at Travel + Leisure Co. by 2xSign in to set job alerts for Team Lead roles.Team Leader - Group Based and Individual SupportsBundall, Queensland, Australia 1 week agoGold Coast, Queensland, Australia 3 weeks agoAshmore, Queensland, Australia 1 week agoRobina, Queensland, Australia 2 weeks agoGold Coast, Queensland, Australia 2 weeks agoCustomer Experience Assistant Manager (2IC)Burleigh Heads, Queensland, Australia 1 week agoSouthport, Queensland, Australia A$142,760.00-A$150,874.00 2 weeks agoSouthport, Queensland, Australia 1 week agoGold Coast, Queensland, Australia 2 days agoAirport Manager - Kalgoorlie-Boulder, WA (Relocation up to $10,000)Gold Coast, Queensland, Australia A$155,000.00-A$155,000.00 1 week agoGold Coast, Queensland, Australia 3 days agoHelensvale, Queensland, Australia 2 weeks agoSouthport, Queensland, Australia 1 week agoAssistant Manager - Dog and Parrot TavernClear Island Waters, Queensland, Australia 3 days agoWongawallan, Queensland, Australia 2 weeks agoSurfers Paradise, Queensland, Australia 2 days agoBanora Point, New South Wales, Australia 2 weeks agoMermaid Beach, Queensland, Australia 3 weeks agoTeam Leader, Technical and Laboratory ServicesGold Coast, Queensland, Australia A$104,697.00-A$113,681.00 1 week agoWest Burleigh, Queensland, Australia 3 weeks agoSurfers Paradise, Queensland, Australia 3 weeks agoMermaid Beach, Queensland, Australia 2 years agoGold Coast, Queensland, Australia 2 days agoSouthport, Queensland, Australia A$106,379.00-A$111,094.00 4 weeks agoGold Coast, Queensland, Australia 1 week agoPimpama, Queensland, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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