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Join to apply for the Contact Centre Sales Consultant (Parental Leave) role at King Living2 days ago Be among the first 25 applicantsJoin to apply for the Contact Centre Sales Consultant (Parental Leave) role at King LivingSince 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve.Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.King Living has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Office in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, Singapore, Malaysia, USA, China and Thailand.At King Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future.The OpportunityWere looking for a proactive and customer-focused King Care Specialist to join our growing Customer Service team on a parental leave contract for 12 months. In this Part-Time role, youll help deliver a premium service experience across Kings recovery and refurbishment programs - including cushion inserts, replacement covers, and full product recoveries.Combining service and sales expertise with a deep understanding of King products, youll work across multiple digital channels to provide quotes, manage orders, and support customers from enquiry to fulfilment. With access to Salesforce Customer 360, AI-enabled tools, and internal knowledge bases, youll be equipped to deliver outstanding service and solutions that reflect the quality of the King brand.If you thrive in a digitally enabled, customer-first environment and are passionate about long-term product care, this is the perfect role to make an impact.The RolePart-Time Hours (24 hours per week, 3 full days)12 Month Parental Leave ContractProvide end-to-end support for King Care services, including replacement covers, cushion inserts, and refurbishmentsRespond promptly and empathetically to customer enquiries across phone, email and digital platformsUse Salesforce Customer 360 and AI-enabled tools to generate accurate quotes and manage order workflowsProactively follow up with customers, maintaining seamless communication through to service completionMeet sales contribution targets by identifying upsell opportunities and converting service requests into revenueEscalate complex issues to the King Care Service Delivery Manager as requiredMaintain accurate system records and ensure customer expectations are consistently metCollaborate with cross-functional teams including Manufacturing, Despatch, and Design to coordinate service deliveryContribute to continuous improvement initiatives that enhance the customer experience and streamline operationsAbout YouYou have experience in customer service or sales roles, ideally supporting premium products or servicesYoure confident across digital systems and can manage multiple communication channels simultaneouslyYou have excellent communication and problem-solving skills, with a passion for helping customersYoure highly organised, detail-oriented, and able to manage time effectively in a fast-paced environmentYou bring a solutions-focused mindset, commercial awareness, and a natural ability to match customer needs with service offeringsYoure experienced in using CRM platforms (Salesforce preferred) and quoting/order management toolsYoure a collaborative team player who upholds King Livings values of Passion, Integrity, Collaboration and InnovationWhy You will Love Working with UsDaily Perks: freshly brewed coffee from our onsite barista - fuel your day with a perfect cup.Generous Discounts: handsome employee and family & friends discounts on our premium products.Family First: paid parental leave to support you through all stages of life.Career Growth: be part of a fast-growing, innovative company that values your professional development.Collaborative Culture: join a supportive, values-driven team that celebrates passion, integrity, collaboration and innovation.Fun, Engaging Environment: regular team events and opportunities to connect, learn and grow.Our Values - More than Just Words Passion, Integrity, Collaboration and Innovation are the heartbeat of King Living. These values guide everything we do, from the products we design to the culture we foster. If you share our values, you will thrive here.Our hiring decisions are not only based on your experience and skills, but your passion, attitude and alignment to our core values.King Living is an equal opportunity employer all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status.Seniority levelSeniority levelAssociateEmployment typeEmployment typePart-timeJob functionIndustriesFurniture and Home Furnishings ManufacturingReferrals increase your chances of interviewing at King Living by 2xSign in to set job alerts for Sales Consultant roles.Bankstown, New South Wales, Australia 2 days agoEveleigh, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoBelrose, New South Wales, Australia 1 month agoAuburn, New South Wales, Australia 3 weeks agoArtarmon, New South Wales, Australia 11 hours agoCastle Hill, New South Wales, Australia 1 month agoParramatta, New South Wales, Australia 3 weeks agoNorth Ryde, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoJunior Sales Consultant @ leading fintech companySydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoNorth Ryde, New South Wales, Australia 1 week agoCastle Hill, New South Wales, Australia 1 month agoCastle Hill, New South Wales, Australia 2 weeks agoBlacktown, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoCustomer Advisor - Vehicle Protection (Remote)Business Development Consultant (Inside Sales)Sydney, New South Wales, Australia 3 weeks agoLidcombe, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$65,000.00-A$75,000.00 3 weeks agoMillers Point, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 days agoBusiness Development Consultant (Inside Sales)Sydney, New South Wales, Australia 4 months agoWere unlocking community knowledge in a new way. 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